What are the responsibilities and job description for the Program Manager position at Shalom House?
Job Title: Program Manager
Company: Shalom House
Location: Portland, Maine
About Us:
Shalom House is a respected leader in providing comprehensive support to individuals experiencing chronic and persistent mental health diagnoses. Our mission is to foster a community where everyone has access to safe, stable housing and the resources necessary to thrive. We offer a broad spectrum of services and programs aimed at empowering individuals to overcome barriers, achieve independence, and lead fulfilling lives.
Position Overview:
Shalom House is seeking a highly skilled and motivated Program Manager to join our team. In this leadership role, the Program Manager will oversee the development, implementation, and evaluation of our mental health and housing programs. The ideal candidate will bring a strong background in program management, a passion for social justice, and a deep commitment to supporting individuals living with mental health challenges. This is an opportunity to make a tangible impact in the lives of those we serve and contribute to the success of a mission-driven organization.
Key Responsibilities:
- Lead the day-to-day operations of Shalom House programs, ensuring alignment with organizational goals, values, and mission.
- Develop and implement policies and procedures to maintain high-quality, consistent services across programs.
- Provide leadership and supervision to program staff, including recruitment, training, performance management, and staff development.
- Collaborate with community partners, government agencies, and stakeholders to expand access to services and resources, enhancing program outcomes.
- Monitor and evaluate program performance against established metrics, driving continuous improvement and ensuring the achievement of desired outcomes.
- Oversee program budgets and ensure efficient resource allocation, compliance with funding requirements, and fiscal accountability.
- Represent Shalom House at meetings, conferences, and public forums to build strategic relationships and promote the organization's mission.
Qualifications:
- Bachelor’s degree in Social Work, Public Administration, Nonprofit Management, or a related field.
- A minimum of 3-5 years of experience in program management, with a preference for experience in mental health services, homelessness, or social services.
- Strong leadership, interpersonal, and communication skills, with the ability to inspire, motivate, and empower teams.
- Excellent organizational, problem-solving, and decision-making abilities, with a keen attention to detail.
- In-depth knowledge of program development, implementation, and evaluation best practices.
- Experience working with diverse populations and a demonstrated commitment to cultural competence and inclusivity.
- Proficiency in Microsoft Office Suite and relevant software tools.
- Valid driver’s license and access to reliable transportation.
Why Join Us?
At Shalom House, we offer competitive compensation and a comprehensive benefits package, including:
- Generous paid time off (PTO), including holidays, vacation days, and personal leave.
- Health, dental, and vision insurance.
- 401k retirement plan with employer match after 1 year.
- Professional development opportunities and training.
- A supportive work environment that values collaboration, growth, and work-life balance.
How to Apply:
Interested candidates are encouraged to submit a resume and cover letter that details their qualifications and experience.
Equal Opportunity Employer:
Shalom House is an equal opportunity employer committed to fostering an inclusive, diverse workplace. We encourage individuals from all backgrounds, including those from underrepresented groups, to apply. We are dedicated to creating an environment that values diversity and promotes equity and inclusion at all levels of employment.
Note: Please, no phone calls or walk-ins.
Monday - Friday 8 AM - 4 PM and On Call rotation.
