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Deposit Operations Manager

SHAREPOINT CREDIT UNION
Minneapolis, MN Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/8/2025

Role :

The Deposit Operations Manager isresponsible for overseeing all aspects of deposit operations within the creditunion, including ACH processing, check processing, wire transfer program,remote deposit processing, and assisting with card settlement. This role ensures compliance withregulatory requirements, optimizes operational efficiency, and manages risk inrelation to deposit and payment systems. The manager will also lead a team,providing guidance and support to ensure smooth and accurate transactionprocessing.

This is a full-time salaried position (40 hours / week). Working hours will generally fall between 8 : 00am-5 : 30pm.

This position will be full-time in person at our Bloomington Admin office.

Responsibilities

  • Operational Management :

Oversee the processing of all deposit-related functions,including wires, EFTs, ACH transactions, and mobile deposits.

Manage and monitor daily operational workflows to ensureaccuracy, timeliness, and compliance.

Ensure the proper handling of rejected, returned, andexception items for wires, EFT, ACH, and mobile deposits.

Coordinate the resolution of any operational issues relatedto deposit services.

  • Compliance & Risk Management :

    • Ensure that all processes follow relevant laws andregulations, including NACHA, Reg E, and BSA / AML requirements.

    Regularly review and update policies and procedures fordeposit operations in accordance with regulatory changes.

    Conduct audits and risk assessments to ensure ongoingcompliance and risk mitigation.

  • Team Leadership & Development :

    • Lead, mentor, and develop a team of deposit operationsspecialists, providing training on processes, compliance, and fraud detection.

    Foster a positive and collaborative team environmentfocused on efficiency, accuracy, and continuous improvement.

    Set performance goals for the team and conduct regularevaluations.

  • Process Improvement & Technology :

    • Collaborate with IT and product development teams toenhance operational efficiency through system upgrades, automation, and newtechnology implementations.

    Analyze data to identify trends and opportunities forprocess improvements, optimizing workflow and reducing risk.

    Maintain strong working relationships with vendors and serviceproviders.

    Knowledge and Skills :

  • Bachelor's degree in finance,Business Administration, or a related field.
  • Minimum of 5 years of relevantexperience in deposit operations or a related area.
  • NCP (National Check Professional)certification and / or AAP (Accredited ACH Professional) or APRP (AccreditedPayments Risk Professional) accreditation is welcomed.
  • Strong knowledge of ACH, wiretransfer, and check processing.
  • Excellent organizational andanalytical skills.
  • Ability to manage multipleprojects and priorities simultaneously.

    • Physical Requirements :

  • Orientation : This positionprimarily requires sitting and walking.
  • Standing : the ability to stand foran extensive amount of time.
  • Talking : The ability to express orexchange ideas by means of spoken word to communicate information to membersand coworkers.
  • Hearing / Listening : The ability toperceive and react to the nature of sounds by ear.
  • Lifting : The ability tooccasionally lift / lower objects of between 10 and 25 pounds. Reasonableaccommodations to these requirements will be made for employees withdisabilities.
  • Work Environment : Works in atypical office environment, Lighting and temperature levels will be moderate,and noise levels are generally quiet.

    • As a SharePoint employee, you willreceive :

  • Affordable insurance options forMedical, Dental, Vision, and more!
  • Company-paid Life / AD&D, andShort-Term / Long-Term Insurances
  • Generous PTO offerings
  • Paid holidays generally include NewYears Day, MLK Day, President's Day, Memorial Day, Independence Day, ColumbusDay / Indigenous People's Day, Veteran's Day, Thanksgiving Day, and Christmas Day
  • 401(k) and employer match uponeligibility. Participants are vested immediately.

    • SHAREPOINT CREDIT UNION is an EEO employer - M / F / Vets / Disabled

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