Assistant, Human Resources

Job Description Summary

This position is responsible for providing customer and administrative support in relation to various Human Resources (HR) activities, which includes researching and responding to customer inquiries, both internally and externally; serving as first point of contact for intake, processing and maintenance of all employment related data; and performing day-to-day tasks to assist administrators with HR functional areas such as, compensation, classification, benefits, recruitment and selection.

Principal Duties and Responsibilities

FUNCTIONS:

• HR and Payroll Processing & Data Management
• Records Management
• Provide support to HR Functional Areas
• General Office Administration

• HR and Payroll Processing & Data Management
  • Assists with the review and processing of HR & Payroll data - assists employees with the completion of employment documents ensuring accuracy, completeness, and compliance with standard procedures; ensures employment actions are processed following standard procedures and workflow guidelines; collaborates with other HR & Payroll staff in handling actions.
  • Update and maintain HR data in the Human Resources Information System (HRIS).
  • Assists with responding to general surveys, employment verifications, and other employment-related inquiries from outside agencies such as ARP vendors, OPERS, STRS, and ODJFS.
• Records Management
  • Serves as HR records custodian maintaining office records following the University’s records retention schedule; manages the organization of records in Feith and department shared folders.
  • Responds to public records or other data requests.
• Provide support to HR Functional Areas
  • Provide support with day-to-day classification and compensation activities: assist with market research, compensation surveys, development of job descriptions, and maintaining classification and compensation files.
  • Provide support with job search process.
  • Provide support with HR Reporting: generate and distribute new hire report to appropriate entities; generate quarterly Board of Trustees personnel report; assist with generating annual reports.
  • Provide support with training and development activities: assist with scheduling; develop and/or compile training materials.
  • Assist with specialized tasks as needed (i.e., benefit overviews, BearTrax end-user training).
  • Assist with the coordination of employee service and recognition programs.
• General Office Administration
  • Assumes initial interaction with employees and other patrons to aid in the efficient operation of the department; responds to general inquiries regarding day-to-day human resources matters; use knowledge of the typical office workflow to refer matters to appropriate area for attention.
  • Implements and interprets established policies and procedures for employees and managers as needed.
  • Manages the effective and appropriate handling of confidential & sensitive information and inquiries; reviews all incoming mail, responds or writes draft responses, and forwards to appropriate personnel.
  • Develops reports/data, correspondence, and forms as needed.
  • Manages procurement, accounts payables, and travel expenses for the department.
  • Collaborates with department staff and Communications to manage HR website content.
  • Assist with training student employees on daily activities related to HR operations.
  • Works collaboratively to improve the overall operation and the efficient delivery of HR & Payroll services to the university; this may require assuming responsibility for a variety of special projects, coordination of events, and/or representing the department on selected committees or work groups.
  • Performs other related duties as assigned.

Minimum Job Knowledge, Skills and Abilities

• Interpersonal skills to communicate and interact with a variety of internal and external customers regarding HR operations.
• Ability to handle confidential information appropriately with sensitivity, tact, and cooperation.
• Ability to use a keyboard with accuracy and speed in a manner consistent with the entry of large amounts of data.
• Ability to organize and prioritize daily work assignments to meet deadlines.
• Analytical skills needed in order to detect discrepancies in data, reports &/or the Human Resources Information System.

Minimum Qualifications

Minimum Qualifications (Education and Experience)

• At least 18 months of post-secondary education; or high school diploma (or equivalent) with specialized training in human resources, accounting, bookkeeping, recordkeeping, business math, word processing, spreadsheet, or database systems.
• One to two years’ experience working in Human Resources or related field.

Preferred Qualifications

• Associate’s degree in Human Resources, Personnel Management, Business, or related field.
• Two to three years’ experience working in Human Resources.
• Experience managing and processing large quantities of data.
• Experience working within HR systems.