What are the responsibilities and job description for the Receptionist position at Shea's Glass Company?
Job Summary: We are seeking a professional and friendly Glass Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will have exceptional communication skills, a positive attitude, and a commitment to providing excellent customer service. A strong understanding of glass products and applications is essential for this role. This position requires a keen ability to multitask in a dynamic environment while maintaining a welcoming atmosphere.
Key Responsibilities:
- Greet and assist visitors with a warm and professional demeanor.
- Answer incoming calls and direct them to the appropriate personnel.
- Provide knowledgeable information about glass products and services to clients.
- Manage the reception area to ensure it is tidy, organized, and welcoming.
- Schedule appointments and manage calendars for staff as needed.
- Maintain records and manage correspondence efficiently.
- Assist with administrative tasks such as data entry, filing, and document preparation.
- Ensure that all office supplies are stocked and organized.
- Collaborate with team members to enhance client experiences.
- Uphold confidentiality and handle sensitive information with discretion.
Qualifications:
- High school diploma or equivalent; additional certification in office management is a plus.
- Proven experience as a receptionist or in a customer service role.
- Strong knowledge of glass products, applications, and industry standards.
- Proficient in MS Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Friendly, approachable demeanor with a professional appearance.
- Ability to work independently and as part of a team.
Job Type: Full-time
Benefits:
- 401(k)
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Morning shift
- No weekends
Ability to Commute:
- Gainesville, FL 32609 (Preferred)
Ability to Relocate:
- Gainesville, FL 32609: Relocate before starting work (Required)
Work Location: In person