Administrative Coordinator

Shelter Forest International is a renowned manufacturer and distributor of premium wood products, including the TigerPLY brand of plywood. We are dedicated to providing environmentally sustainable, innovative, and high-quality products to various industries such as construction, furniture, and cabinetry. As a rapidly growing company, we are seeking a highly organized, detail-oriented, and proactive Administrative Coordinator to support our customer service, logistics, and sales departments.

The Administrative Coordinator will play a crucial role in the seamless operation of Shelter Forest International's customer service, logistics, and sales support functions. The successful candidate will be responsible for managing day-to-day tasks, ensuring timely and accurate communication with customers and internal departments, and providing overall support to ensure the smooth functioning of the organization.

Responsibilities:

• Act as the primary point of contact for customers, addressing inquiries, resolving issues, and providing exceptional customer service.
• Assist the sales team by preparing quotes, processing orders, and coordinating with other departments to ensure timely and accurate delivery of products.
• Support the logistics department by managing shipping schedules, tracking shipments, and coordinating with carriers to ensure efficient and cost-effective transportation.
• Maintain accurate and up-to-date customer and order information in the company's CRM (Salesforce) and other relevant systems.
• Prepare and distribute sales reports, performance metrics, and other relevant data to support the sales team's decision-making process.
• Collaborate with various departments, including production, marketing, and finance, to support company initiatives and ensure a smooth flow of information.
• Assist with planning and coordination of trade shows, conferences, and other industry events.
• Manage and maintain office supplies, equipment, and inventory.
• Perform general administrative tasks, such as filing, data entry, and scheduling.
• Undertake ad hoc projects and tasks as needed to support the organization's goals and objectives.

Qualifications:

• High school diploma or equivalent; associate's or bachelor's degree in business, administration, or a related field is preferred.
• Minimum of 2 years of experience in an administrative role, preferably in the plywood or building materials industry.
• Strong customer service, communication, and interpersonal skills.
• Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
• Proficient in Microsoft Office Suite, CRM software, and other relevant tools.
• Problem-solving skills and the ability to work independently or as part of a team.
• Strong attention to detail and a commitment to accuracy and quality.
• Familiarity with logistics and shipping procedures is a plus.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: No less than 24 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Logistics: 1 year (Preferred)
• Administrative: 2 years (Required)

Ability to Relocate:

• Sunriver, OR 97707: Relocate before starting work (Preferred)

Work Location: In person

Salary : $22 - $24