What are the responsibilities and job description for the Administrative Coordinator position at Shelter Forest International?
Shelter Forest International is a renowned manufacturer and distributor of premium wood products, including the TigerPLY brand of plywood. We are dedicated to providing environmentally sustainable, innovative, and high-quality products to various industries such as construction, furniture, and cabinetry. As a rapidly growing company, we are seeking a highly organized, detail-oriented, and proactive Administrative Coordinator to support our customer service, logistics, and sales departments.
The Administrative Coordinator will play a crucial role in the seamless operation of Shelter Forest International's customer service, logistics, and sales support functions. The successful candidate will be responsible for managing day-to-day tasks, ensuring timely and accurate communication with customers and internal departments, and providing overall support to ensure the smooth functioning of the organization.
Responsibilities:
- Act as the primary point of contact for customers, addressing inquiries, resolving issues, and providing exceptional customer service.
- Assist the sales team by preparing quotes, processing orders, and coordinating with other departments to ensure timely and accurate delivery of products.
- Support the logistics department by managing shipping schedules, tracking shipments, and coordinating with carriers to ensure efficient and cost-effective transportation.
- Maintain accurate and up-to-date customer and order information in the company's CRM (Salesforce) and other relevant systems.
- Prepare and distribute sales reports, performance metrics, and other relevant data to support the sales team's decision-making process.
- Collaborate with various departments, including production, marketing, and finance, to support company initiatives and ensure a smooth flow of information.
- Assist with planning and coordination of trade shows, conferences, and other industry events.
- Manage and maintain office supplies, equipment, and inventory.
- Perform general administrative tasks, such as filing, data entry, and scheduling.
- Undertake ad hoc projects and tasks as needed to support the organization's goals and objectives.
Qualifications:
- High school diploma or equivalent; associate's or bachelor's degree in business, administration, or a related field is preferred.
- Minimum of 2 years of experience in an administrative role, preferably in the plywood or building materials industry.
- Strong customer service, communication, and interpersonal skills.
- Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
- Proficient in Microsoft Office Suite, CRM software, and other relevant tools.
- Problem-solving skills and the ability to work independently or as part of a team.
- Strong attention to detail and a commitment to accuracy and quality.
- Familiarity with logistics and shipping procedures is a plus.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: No less than 24 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Associate (Required)
Experience:
- Logistics: 1 year (Preferred)
- Administrative: 2 years (Required)
Ability to Relocate:
- Sunriver, OR 97707: Relocate before starting work (Preferred)
Work Location: In person
Salary : $22 - $24