What are the responsibilities and job description for the Customer Service Representative (Delivery Department) position at Sherman's?
Customer Service Representative (Delivery Department)
Peoria Heights, IL
Starting Wage: $20-22/hour
Schedule: 8:30 AM - 5:00 PM, One Weekend Day Required
In-Person, Full-Time
Benefits: Medical, Dental, Vision, Supplemental Insurance, Life Insurance, PTO, Employee Discount Program, and 401(k) plus matching after 1 year of service
Are you a detail-oriented people person who loves to collaborate?
Are you looking for a stable office job with opportunities to learn and grow?
If so, you might be the Customer Service Representative we are looking for!
Here's What to Expect:
- Handle inbound and outbound calls
- Schedule deliveries, installations, and pickups
- Monitor and track delivery progress
- Resolve customer issues related to delivery
- Follow up with customers to ensure satisfaction and address any remaining concerns.
- Coordinate with vendors
- Assist with receiving paperwork
- Collaborate with cross-functional teams
Qualifications:
- Detail-oriented: A keen eye for accuracy.
- People person: Excellent communication and problem-solving skills.
- Team player: A collaborative spirit and positive attitude.
What We Offer:
- Competitive pay and benefits
- Opportunities for growth and advancement
- A supportive and friendly work environment
Join our team today! We can’t wait to meet you!
Equal Opportunity Employer. Pre-employment background check required.
Equal Opportunity Employer. Pre-employment background check required.
Salary : $20 - $22
