What are the responsibilities and job description for the Sales and Customer Experience Specialist position at Sherwin-Williams?
What We Offer
Sherwin-Williams is a leading provider of paints, coatings, and related products. We're proud of our commitment to quality, innovation, and customer satisfaction. Our company values diversity, equity, and inclusion, and we strive to create a workplace where everyone can thrive.
Job Description
We're looking for a highly motivated and customer-focused individual to join our retail sales team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing sales transactions accurately, and maintaining a clean and organized store environment. You will also be expected to maintain a strong knowledge of our products and services, including our paints, coatings, and related offerings.
Responsibilities
* Provide exceptional customer service by assisting customers in person and over the phone* Process sales transactions accurately and consistently with policies and procedures* Maintain precise work order files and formulas* Pull appropriate products from the sales floor or warehouse* Tint and mix products, as needed, to customer specifications* Stock shelves and set up displays* Clean store equipment* Load/unload delivery trucks* Assist in making deliveries, as needed* Maintain in-stock and presentable condition assigned areas
Requirements
* Must be at least eighteen (18) years of age* Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future* Must have a valid, unrestricted Driver's License* Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion* Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Benefits
We offer a competitive compensation package, comprehensive health insurance, retirement savings plan, paid time off, and career development opportunities. We're committed to creating an inclusive and diverse workplace where everyone feels valued and empowered to contribute.
Sherwin-Williams is a leading provider of paints, coatings, and related products. We're proud of our commitment to quality, innovation, and customer satisfaction. Our company values diversity, equity, and inclusion, and we strive to create a workplace where everyone can thrive.
Job Description
We're looking for a highly motivated and customer-focused individual to join our retail sales team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing sales transactions accurately, and maintaining a clean and organized store environment. You will also be expected to maintain a strong knowledge of our products and services, including our paints, coatings, and related offerings.
Responsibilities
* Provide exceptional customer service by assisting customers in person and over the phone* Process sales transactions accurately and consistently with policies and procedures* Maintain precise work order files and formulas* Pull appropriate products from the sales floor or warehouse* Tint and mix products, as needed, to customer specifications* Stock shelves and set up displays* Clean store equipment* Load/unload delivery trucks* Assist in making deliveries, as needed* Maintain in-stock and presentable condition assigned areas
Requirements
* Must be at least eighteen (18) years of age* Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future* Must have a valid, unrestricted Driver's License* Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion* Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Benefits
We offer a competitive compensation package, comprehensive health insurance, retirement savings plan, paid time off, and career development opportunities. We're committed to creating an inclusive and diverse workplace where everyone feels valued and empowered to contribute.
