What are the responsibilities and job description for the CMDB/ServiceNow Architect position at Shift Code Analytics?
Job Details
Hi,
Hope you are doing well,
This side Shiva from Shiftcode Analytics, this email is regarding a job opportunity with one of my client, please go through the below job description and do respond in you want to learn more about the opportunity.
Role: CMDB Architect.
Location: Chicago, IL.
Duration: Long-Term contract.
Responsibilities:
- The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions.
- Work with Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support Ovation launch which consists of custom products and persistent COTS.
- Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives.
SKILL AND EXPERIENCE REQUIRED:
- Experience with ServiceNow
- Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model
- Comprehension of and the ability to communicate and implement the ITIL CMDB model
- Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management
- Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards
- Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configuration
- Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)
Please share you updated resume and the below mentioned details if you are interested in the opportunity:
Full Name:
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Shiva Srivastava
Senior Technical Recruiter
ShiftCode Analytics Inc.,
5118 Sylvester loop Tampa,
Florida 33610
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