What are the responsibilities and job description for the Assistant Executive Housekeeper position at Shore Lodge Whitetail Club?
ASSISTANT EXECUTIVE HOUSEKEEPER
First impressions are everything! As a consistent Award Winner, Shore Lodge Whitetail Club, wants our Members and Guests to experience a sparkling hotel every time they walk in. The pride we take in ensuring all areas of the hotel are clean and tidy reflects in our exceptional quality. This position will lead a team to accomplish day to day housekeeping, laundry and janitorial responsibilities throughout our property. You will provide support to the Executive Housekeeper in all areas of housekeeping operations, such as staff training and coaching and counseling while consistently inspecting and enforcing adherence to our Standards of Excellence.
WHAT YOU GET TO DO:
· Prepare and implement the departments’ weekly staffing schedule and ensure there is AM/PM supervisory coverage.
· Lead staff in all their duties to include: Room, Turn Down and House Attendants, Laundry, Spa and Public Area Attendants and Whitetail Public Area Attendants.
· Ensure all staff are properly and safely trained and are efficient in their duties.
· Report directly to the Executive Housekeeper with departmental needs and concerns.
· Be knowledgeable with V1 software in order to update rooms, schedule room assignments, generate houseman lists and turn down documents daily.
· Inspect rooms ensuring they are ready for guests and report any damage or mechanical issues to engineering.
· Interface with front desk and guest services to ensure efficient flow of communication.
· Inspect public areas, storage, office and outside facilities as needed and Monitor laundry service and equipment.
· Supervise and/or attend to any housekeeping needs of guests.
· Oversee operation of housekeeping department in the absence of the Executive Housekeeper.
· Assist the Executive Housekeeper monitoring inventory/supplies to ensure sufficient par levels and control loss/waste/theft.
· Ensure, through strong leadership skills, all departmental service goals are met or exceeded.
· Ensure all staff are properly dressed/groomed and always maintain a professional appearance in keeping with organizational policy.
· Monitor and advise Executive Housekeeper concerning performance of all equipment and chemicals the department utilizes.
· Assist in transport of staff and supplies throughout the different properties in the organization.
· Assist staff with hands-on duties (cleaning guest rooms and public areas) and fill in for absent staff as needed.
· Have knowledge of the local area, the hotel and resort amenities.
· Assist in interviewing, selecting, training, scheduling and counseling of housekeeping staff. Creating a welcoming environment for our guests while leading a dedicated team of professionals!
Qualifications
- Hotel experience
- Leadership skills
- Cleaning expertise
- Hospitality background
- Familiarity with industrial cleaning
- Housekeeping management skills
Job Types: Full-time, Seasonal
Pay: $19.67 - $21.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Supervising experience: 1 year (Required)
- Hotel experience: 1 year (Required)
Ability to Commute:
- McCall, ID 83638 (Required)
Ability to Relocate:
- McCall, ID 83638: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21