What are the responsibilities and job description for the Marina Manager position at Shoreline Inn?
Job Title: Marina Manager
Reports To: Assistant General Manager
Summary: The Marina Manager is responsible for overseeing daily operations, ensuring a clean and safe environment, and delivering exceptional service to marina members. As a service-driven business, customer satisfaction is the top priority. Key responsibilities include supervising marina facilities, assisting members, leasing available slips, and maintaining safety and cleanliness standards throughout the harbor.
Duties and Responsibilities:
- Interview, hire, and train new deckhands, providing clear instruction on policies, procedures, and equipment use.
- Coordinate and manage weekly work schedules to ensure adequate staffing.
- Handle payroll-related tasks, including onboarding, terminations, and personnel updates, while completing necessary paperwork and communicating changes to HR.
- Maintain up-to-date slip member files, ensuring all contain signed contracts.
- Generate and manage billing invoices for slip rentals, collecting all associated payments and fees.
- Welcome and orient members to the marina, providing information on facilities, services, dining, entertainment, and travel directions.
- Assist with docking procedures, securing boats, connecting utility services (power/water), and performing waste pump-outs.
- Oversee cleaning staff to maintain amenities/public areas—including restrooms, kitchens, common areas, laundry rooms, and picnic areas—while ensuring supplies are stocked. Supervise pool maintenance, including cleaning, debris removal, and filter system upkeep.
- Move and arrange outdoor furniture to maintain an organized and welcoming environment.
- Empty trash cans and coordinate waste disposal as needed.
- Provide support to other departments as needed.
- Report disturbances, maintenance issues, or unsafe conditions to the appropriate personnel.
- Perform other duties as assigned.
