What are the responsibilities and job description for the Senior Solutions Engineer position at Siden?
Senior Solutions Engineer
Enterprise Networking & Media Content Distribution
Job Summary
We are seeking a Senior Solutions Engineer with strong enterprise networking experience to join our team. The ideal candidate will have extensive hands-on expertise with Cisco networking products and related technologies, as well as familiarity and a desire to develop expertise in media content distribution across enterprise, cloud and satcom connected environments. This role requires a driven professional with strong customer relationship skills, the ability to deliver technical demonstrations and presentations, and a capability to explain complex concepts to both technical and non-technical audiences.
In addition to pre-sales engineering support, this individual will engage in short- to mid-term consulting projects, assisting customers with network design, deployment, integrations and optimization for content distribution solutions.
Key Responsibilities
- Serve as a technical expert in enterprise networking solutions, particularly Cisco products, with a focus on media content distribution.
- Support short- to mid-term consulting projects, helping clients assess and improve their networking strategies to support various content distribution use cases.
- Work closely with business development teams, partners and customers to understand business needs and propose technical solutions that align with those needs.
- Lead technical integration engagements with content partners, application teams and enterprise networking infrastructure.
- Conduct customer demonstrations and presentations, effectively communicating complex networking and media content distribution topics.
- Provide technical consultation for customers on network architecture, configuration, and best practices.
- Assist with proof-of-concept (PoC) planning and execution, troubleshooting, and solution optimization.
- Collaborate with internal teams to ensure smooth implementation and integration of proposed solutions.
- Stay up to date on industry trends, emerging technologies, and best practices related to networking, security, and media delivery.
- Document technical solutions, best practices, and customer engagements for external audiences (customers, partners) and to contribute to Siden team knowledge sharing.
Qualifications & Experience
- Bachelor’s Degree in Computer Science, Engineering or a similar discipline.
- 5 years of experience in enterprise networking, with strong expertise in Cisco networking products (e.g., routers, switches, firewalls, SD-WAN, multicast, QoS) desired.
- Strong knowledge, ideally with hands-on experience, of networking protocols and technology used in content distribution use cases including, TCP, UDP, SRT, multicast, HTTP, DNS, BGP, OSPF, QoS Linux and PEP.
- Experienced, moderate knowledge and/or a strong desire to learn content distribution technologies such as CDN, streaming technologies (e.g., HLS, DASH), multicast, caching technologies, and media formats (e.g., audio/video codecs, metadata, DRM).
- Prior experience in a customer-facing technical role such as solutions engineering, sales engineering, consulting, or technical architecture.
- Strong presentation and communication skills, with the ability to translate technical concepts into business value for diverse audiences.
- Hands-on experience with network troubleshooting tools and performance optimization.
- Industry certifications such as CCNP, CCIE, or equivalent are highly desirable.
- Experience with cloud networking (AWS, Azure, GCP) is a plus.
- Ability to travel occasionally for customer meetings, demonstrations, or consulting projects
- Experience within maritime industry is preferred, but not required
Why Join Us?
- Work on cutting-edge, networking and content distribution technologies and solutions.
- Engage directly with customers to solve complex technical challenges.
- Be part of a dynamic team with growth opportunities in solutions engineering, consulting and other related roles.
- Competitive salary, benefits, and opportunities for professional development.
If you are passionate about networking, media content distribution, and customer engagement, we’d love to hear from you!