Demo

IT Support Specialist (Supplyframe)

Siemens Digital Industries Software
Pasadena, CA Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/23/2025

Job Family : Software

Req ID : 444636

Report To : Sr. Director of Operations I Department : Operations Team I Location : Pasadena, CA (Hybrid)Why You’ll Love Working Here : Strong track record of providing an inclusive culture of belonging and empowerment in an entrepreneurial environment.We pay 100% of the Health, Dental & Vision premiums for the employee; 80% for the employee’s family. Additionally, we offer PTO (17 days for the 1st 5 years of employment) & up to 10 company paid holidays.Nurture your personal & professional growth by taking advantage of our comprehensive learning and developmental resources.What You’ll Be Doing : Supplyframe, a Siemens company, is an innovative and rapidly growing leader in the electronics component industry. We are seeking an experienced mid-level IT Support Specialist. This person should be self-driven, eager to learn and ready to adapt to our growing company and IT team. Responsibilities include day-to-day field support for all the IT needs of a globally distributed corporate workforce, primarily supporting Apple computers and applications, employee account management, mobile device management, security, and networking. Support our growing IT needs, specifically with Apple laptops / devicesEmployee account management for a wide array of applicationsMobile device management, inventory, and securitySupport the needs of the global workforce in connectivity requirementsBe on call to troubleshoot and resolve IT / network-related incidentsPotential domestic or international travelLearn, grow and develop your skillsWe provide a supportive environment to help you develop and advance your skills. We also offer opportunities to attend work related learning conferences! Who / What We Are Looking For : A degree is preferred and / or at least 2 years of relevant experience requiredExtensive Apple IT expertise (certifications, experience or working at Apple)Administrator level experience with Microsoft Office 365 and TeamsAdministrator level experience working with Google Workspaces Experience with Jamf or comparable mobile device management toolsCompTIA network , JNCIA, CCNA or any comparable network certifications / experienceThe ability to communicate effectively and manage expectations with customers of the networking infrastructureDemonstrate leadership and self-starter abilities as well as lateral thinking and creative problem solvingStrong communication and interpersonal skillsPassionate about technology, learning new skills and challenging yourselfThe salary range for this position is $80,000 to $85,000 and is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate’s work location as well as additional factors, including job-related skills, experience, and relevant education / training.#LI-FRAME#LI-PLM#LI-EDA#LI-NS1#LI-HYBRID #SWSaaSEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form () . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here () .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here () .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here () .Criminal HistoryQualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

Salary : $80,000 - $85,000

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