What are the responsibilities and job description for the Call Center Agent position at Signal Tru Brand?
Job Description
We are seeking a motivated and dynamic Call Center Agent to join our expanding team as soon as possible. As a Call Center Agent, you will be the first point of contact for our valued customers, providing exceptional service and support to ensure their needs are met. This role is perfect for individuals who possess strong communication skills, enjoy helping others, and thrive in a fast-paced environment.
Job : On site
Pay Range : $17.00 - $26.50 hourly
Key Responsibilities
- Handle inbound and outbound customer calls professionally and efficiently.
- Resolve customer inquiries and issues in a timely manner to ensure satisfaction.
- Document all customer interactions and maintain accurate records in the system.
- Provide information about products and services to potential customers.
- Assist customers with billing inquiries and account management.
- Follow up on unresolved issues to ensure resolution and customer satisfaction.
Qualifications : Qualifications
Additional Information
Benefits :
Salary : $17 - $27
