What are the responsibilities and job description for the Front Desk Coordinator/Administrative Assistant position at Signarama Glen Burnie?
About Us: Signarama Glen Burnie is a leading provider of high-quality signage solutions. We specialize in custom signs for businesses, events, and individuals, combining creativity with craftsmanship to bring our clients' visions to life. We’re looking for an organized, friendly, and professional Front Desk Coordinator to join our team!
Job Description: As a Front Desk Coordinator at Signarama, you will be the first point of contact for our customers and visitors. Your role as the "Director of First Impressions" will involve a mix of customer service, administrative tasks, and office support to ensure the smooth operation of our business.
Key Responsibilities:
- Greet and assist clients, visitors, and vendors in a professional and welcoming manner.
- Answer phone calls, respond to inquiries, and direct calls to the appropriate department.
- Schedule appointments and coordinate meetings for staff and clients.
- Manage incoming and outgoing mail and packages.
- Process orders, update customer records, and assist with quotes.
- Maintain office supplies and keep the front desk area organized and tidy.
- Assist with administrative duties, such as filing, data entry, and document management.
- Work closely with the production team to ensure orders are processed efficiently.
Qualifications:
- High school diploma or equivalent; associate’s or bachelor’s degree is a plus.
- Prior experience in customer service or administrative roles, ideally in a retail or production environment.
- Excellent communication skills, both verbal and written.
- Strong organizational skills with the ability to multitask.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Friendly, approachable, and customer-oriented.
- Ability to handle sensitive and confidential information with discretion.
- Prior experience in a sign or print industry is a plus, but not required.
What We Offer:
- Competitive hourly wage or salary based on experience.
- Opportunities for career growth within the company.
- A friendly, supportive team environment.
- Benefits package (health, dental, vision).
- Paid time off and holidays.
How to Apply: If you're a detail-oriented, customer-focused individual who enjoys working in a fast-paced, dynamic environment, we’d love to hear from you!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Curtis Bay, MD 21226 (Required)
Ability to Relocate:
- Curtis Bay, MD 21226: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18