PRODUCT FULFILLMENT SPECIALIST

• PRODUCT FULFILLMENT SPECIALIST*

Job Type: Full Time

• Salary: Based on experience

Experience:
* Full time work experience – at least 2 years

• We are looking for an intelligent, self-starting, conscientious and driven individual who can execute the mission-critical responsibilities assigned to them flawlessly.
• Silvermine is a rapidly growing company (>4X growth in <5 years) driven by a relatively small team of professionals. This environment will afford you the opportunity so obtain hands on experience regarding operations, customer service, growth strategies, quality processes, logistics, and procurement and build a fantastic baseline of accomplishments to accelerate your career.
• Your responsibilities will be a combination of repetitive activities and actions to respond to the demands of a high-growth environment. The former will include:
• Working with sales and operations to schedule and execute daily orders from HomeDepot.com;
• Responsible for the Order, Ship, Bill process (OSB). Working with sales and production management and warehouse personnel, (i) coordinate order fulfillment, balancing commitments with inventory on-hand and communicating with customers; (ii) coordinate scheduling and loading of trucks; (iii) enter of information into system; (iv) generate and send bills to customers; and (v) ensure sales is aware involved and aware of situation.
• Responsible for the raw materials procurement process. Working with production and production forecasts, ensure company does not run out of raw materials need for production & molds while optimizing inventory turns.
• Oversight of consumable ordering process.
• All aspects of input, maintenance and reconciliation of Fishbowl (inventory management platform) and QuickBooks (accounting platform) relating to product fulfilment.
• Assisting leadership regarding vendor relations.
• Working with Finance and leadership on smooth execution of collections and payments.

Once the core job requirements are mastered, we are open to expanding the position to additional responsibilities with commensurate pay increases.

• Involvement in the quoting process. Sales and leadership will train you on how to perform take offs (job estimates and quotes). You will then be responsible for tracking all customer quotes, including the quotes generate by you and sales, ensuring timely follow-up with customers on existing quotes, and tracking the order backlog.
• Other general office support including, but not limited to, ordering office supplies, scanning invoices, inputting payroll and entering expenses into the accounting system.
• Required experience/capabilities:
• 1-2 years of full-time work experience
• Proficient in math
• Experience with Microsoft Office Products – Excel & Word
• Fluent English (written & spoken)
• Mastery of Spanish (spoken)
• Preferred experience/capabilities:
• Bachelor’s Degree
• Experience using Fishbowl and QuickBooks a plus (training will be provided)
• Experience with Google drive
• Mastery of Spanish (written)

Job Type: Full-time

Benefits:

• Health insurance

Physical Setting:

• Office

Schedule:

• 8-hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Office environment: 1 year (Required), 2-3 years (Preferred)
• Microsoft Excel: 4 years (Required)
• QuickBooks: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Excel: 4 years (Required)
• QuickBooks: 1 year (Preferred)
• Office: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person