What are the responsibilities and job description for the Registrar's Assistant position at Simmons University?
ABOUT SIMMONS
Located in Boston's historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Simmons was founded for equality 125 years ago as one of the first higher education institutions dedicated to helping women become leaders. Today, our university continues to grow and evolve and now offers Boston's only women's undergraduate program and graduate programs open to all.
You're joining our community at an especially exciting time as we continue to innovate for the future. Simmons recently launched a six-school academic structure that leverages our expert faculty and longstanding expertise in professions that make our communities stronger. In addition, we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success. You'll find that people who work here truly believe in our mission of preparing students to become social justice-oriented leaders who excel in their professions and their communities. This commitment and pride make for a dynamic workplace.
As a university that values diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.
JOB SUMMARY
The Office of the Registrar is looking for a Registrar's Assistant to support the daily operations of the Registrar's Office, with a primary focus on general office triage. This position is responsible for greeting and assisting all customers who visit, call, and email the Registrar's Office. Reporting to the University Registrar, the Registrar's Assistant provides support and oversight of the cross-registration process, coordinates and manages New Student Registration, maintains the Office of the Registrar website, monitors the consent@simmons.edu email address, and the processing of registrations and add / drop forms.
ESSENTIAL JOB FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Customer Service : (60%)
- In collaboration with another Registrar's Assistant, greet students, faculty, staff, and guests when they enter the office;
- Serve as one of two points of contact for front office triage.
- Respond to all inquiries and questions via all modes of contact;
- Promote a friendly and inclusive atmosphere;
- Communicate university policies and procedures to various constituencies, including but not limited to students, parents, faculty, and staff); and process registrations and add / drop forms.
Administrative Operations : (25%)
Technology Liaison : (10%) :
Other : (5%)
REQUIRED QUALIFICATIONS
PREFERRED QUALIFICATIONS
COMPETENCIES
WORK ENVIRONMENT & CONDITIONS / PHYSICAL DEMANDS
Salary Grade
Instructions to Applicants : Please upload all applicable application materials (e.g. resume / cv, cover letter, writing sample, teaching philosophy, etc.) in the Application Materials box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).
Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.
