Front Office Representative

Front Office Representative
Status: Full-time, Part-time.
Pay: $14 per hour, depending on experience & qualifications

Join the fastest growing outpatient radiology practice in the Nation at SimonMed! Our commitment to excellence and improving patient care allows us to be an industry leader in the constantly evolving health care environment by investing in the latest imaging technology. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We'd love to have you join our team!

We are hiring a Front Office Representative to handle the overall administration, coordination, and evaluation of the patient registration, check-in, check-out, and insurance verification process. This position is under the direct supervision of the Manager.

What You'll Do:

• Demonstrate competency in the performance of job-related skills appropriate to customer populations and departmental services

• Inform patients of costs for care being provided and guide them to appropriate resources for further information

• Answer telephones, relay messages, and greet visitors/patients

• Knowledge of commonly used concepts, practices, and procedures

• Rely on instructions and pre-established guidelines to perform the functions of the job

• Additional duties as assigned

• CUSTOMER SERVICE EXPECTATIONS: Demonstrate competencies in customer service and an understanding SimonMed Imaging code of conduct and culture

• EQUIPMENT: Use and operate equipment and mechanical devices which provide for a functional, effective, and safe environment.

• JOB RELATED AND PROFESSIONAL GROWTH: Adhere to policies, procedures, guidelines relative to departmental operations; Participate in specific activities for the promotion of self-growth or the enhancement of a positive image

• QUALITY: Apply the standards of practice/performance in the work setting to achieve positive outcomes

What We Need from You:

• High school diploma or equivalent

• 0-2 years of related experience

• Communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers

• May require lifting and carrying up to 40 pounds, sitting for prolonged periods of time, frequent standing and walking, good visual and auditory acuity as well as good manual dexterity, the ability to be readily understood

• Must be able to work in a stressful environment with multiple deadlines and priorities

• Dress attire: Business casual

• Available Monday-Friday between 07:30am-05:30pm; Saturday availability is a plus

• Bilingual preferred 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice.

SimonMed Imaging is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary : $14 - $0