What are the responsibilities and job description for the Service and Parts Advisor - Award winning motorcycle dealership position at Simply Ride?
Simply Ride (formerly Simply Street Bikes) is seeking a Service and Parts Advisor!
Are you a passionate powersport enthusiast? So are we! Simply Ride is Minnesota’s largest pre-owned motorcycle dealership, selling hundreds of motorcycles per year, of every brand imaginable, in every style of motorcycle. Additionally, Simply is excited to be Minnesota’s newest Yamaha dealership! Selling Dirtbikes, ATVs, and Side by Sides in addition to Harley-Davidsons, standards, cruisers, sportbike motorcycles, and adventure bikes.
Here is what some of the crew says about working at Simply Ride :
The department having high morale makes it a pleasure to come to work every day.”
I appreciate a harmonious work environment. Everyone I have interacted with here is cheerful and professional."
Everyone wants to provide a premier experience, and people exhibit integrity in their daily actions. In other words, the core values are working."
I LOVE coming to work here. The job is challenging, but not overwhelming, the people are wonderful, and I'm in a motorcycle shop all day. "
I like the team this year, we have some great new faces. Our inventory is strong. I've seen a lot of people grow into the best positions for them."
Job Summary :
The Service Advisor is responsible for assisting guests in scheduling service appointments for their powersports vehicle. In addition, they perform assessments with guests on what specific service work their vehicles need.
This is a great position to expand your experience as a Service Advisor! You will have the ability to grow in the role and department, or cross-departmentally, and the potential to progress and move up in the company.
For additional business information, please visit : https : / / simplyrideusa.com / careers
Job Duties Include (but not limited to) :
- Answering incoming service phone calls, emails, and chats
- Scheduling guest appointments
- Check powersports vehicles in and perform a walk-around when a guest drops off
- Advise guest on repairs needed
- Input Repair Order notes adding recommendations on repairs and resolutions
- Follow up on Parts ordered to Repair Orders
- Close out / Cashier repair orders
- Perform follow up calls on Repairs and call lists when presented
- Cross train with parts department on shipping and receiving duties
- Cross train with parts department to fill in for retail parts sales
- Pull parts for technicians prior to or during the repair
- Participate in Motorcycle Events / Activities
Basic Qualifications
Preferred Qualifications :
Location : Eden Prairie, MN
Travel : May include up to 5% domestic
Core Values :
Benefits include :
Work Schedule : Typically Tuesdays-Thursdays 10-6, Fridays 10-5, Saturdays 10-4, subject to change
Compensation : $20 to $25 per hour, depending on experience
Salary : $20 - $25