Sales Account Manager

Reporting directly to the VP, the Account Manager will have full ownership of a portfolio as the single source of accountability. The ideal candidate will have successful experience as a landscape account manager, a willingness to grow and learn, be a self-starter, has a high attention to detail and time-management skills. This position ensures the performance of Simpson Landscape Maintenance, Inc.’s vision, core values and standards to achieve confidence and exceptional service for our clients without compromise and with satisfaction!

COMPENSATION AND BENEFITS include:

• Competitive Base Salary and Commissions on Enhancement Sales
• Base Pay: $40,000.00 - $50,000.00 per year
• Bonus pay
• Commission pay
• Healthcare/Dental/Vision,
• Take-Home Vehicle with gas card
• Schedule: Monday to Friday, Saturdays as needed
• Cellphone & Laptop
• Flexible PTO
• Paid holidays
• Annual Performance Review Process

RESPONSIBILITIES include but are not limited to:

• Client Satisfaction:
• Developing and maintaining long-term relationships with clients
• Performing site walkthroughs with clients to ensure quality and service expectations are met
• Facilitating the resolution of client concerns to ensure renewal
• Sales:
• Proactively presenting site enhancement ideas to your clients
• Generating referrals from existing clients and passing them to the Business Developer
• Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch’s financial goals
• Operations:
• Manage the day-to-day operations of your portfolio to ensure that your crews and customers are always taken care of in a safe manner.
• Identify and communicate resources needed to complete tasks at all levels (crew, customer, individual).
• Maintaining satisfactory accounts receivable levels
• Coordinating with the Office Manager to ensure databases contain up-to-date client information

RELATIONSHIPS AND ROLES:

• Consistently work as a team with your fellow Account Managers to share industry knowledge and resources.
• Execute detailed quality audits with customers to identify and provide enhancement and/or quality opportunities on a property then communicate execution to the crews.
• Promote and advocate company standards to consistently have a positive team environment internally and externally.
• Inspire and educate teammates to ensure a high level of adoption of new systems.

REQUIREMENTS:

• Strong customer experience and relationship development skills.
• A minimum of 2 years as a landscape account manager
• Outstanding verbal, written, and interpersonal communication skills.
• Proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.
• A valid Driver’s License and good driving record

PHYSICAL REQUIREMENTS:

· Safely perform heavy lifting/pushing/pulling of various landscaping equipment and materials.

· Lift and carry up to 50lbs

· Push, pull, grip, and squeeze various tools, and products.

· Walk up to 10 miles a day, sometimes uphill and on uneven terrain, often while carrying, pushing, or pulling equipment.

KEY TRAITS:

• Strong steward-leadership qualities- you are not afraid to jump in and help wherever help is needed with an ample dose of humility (i.e., no task is beneath you).
• Excellent communication skills - being proactive is your number one goal, whether with the customer or your crew members.
• A team-building mentality- must be interested in building a successful organization through hands-on coaching. Understand how to hold people accountable and your employees love working for you!
• Provide excellent organization management, leadership, and communication between the customer and our teams to ensure quality is always best in class
• Have an entrepreneurial spirit- comfortable in a dynamic work environment and passionate about problem-solving, finding efficiencies, and streamlining processes without direct oversight.
• Have a level-headed demeanor – Someone that is calm and level-headed, who can take the client’s wants and needs into account while being realistic about what is possible.
• Great Customer Service Skills – our clients have been with us a long time, and a wonderful customer experience is something that is a necessity for us. In a client-facing role maintaining the client relationship is critically important.

ENVIRONMENT:

• Work is performed in the office and field. Travel throughout the DFW Metroplex is required.
• Work will be in all weather conditions
• Noise level may be loud at times

At Simpson Landscape Maintenance, we’re a tight-knit crew who are as passionate about caring for our clients as we care about each other. At Simpson, we maintain a small company feel and supportive environment that makes our team members feel at home while working hard to create the very best boutique commercial landscape company in the Metroplex. With over 40 years of landscape excellence, award-winning work, and professional staff, Simpson Landscape is the go-to company for quality commercial landscaping.

If you’re looking to join a crew of talented go-getters who tackle big vision, you might just have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

Disclaimer The noted responsibilities are not an all-inclusive list. Additional duties may be required with changes in overall staffing levels. All duties performed are expected to be performed as if they are subject to your job measurement.