What are the responsibilities and job description for the Technical Product Manager position at Singlewire Software, LLC?
The Opportunity
At Singlewire, we’re proud to build and see innovative products that meet the needs of our customers. Our safety and critical communications products help our customers integrate and manage their facilities and communications tools into a seamless platform to insure we reach the right people every time. Your role requires a keen eye for gaps in our product offerings and an innovative mindset for filling them. High level, your skills as a market analyst with a proven ability to strategize the full lifecycle of a product, from conception to release, will drive your success. A key outcome is being that confident leader who can guide cross-functional teams in the creation of products that deliver market-leading functionality, create competitive advantages and ultimately, grow market share.
Objectives of this role
Who are we looking for?
We want to find someone who is interested in taking our product offerings to the next level. This Product Manager will leverage our already-amazing culture of learning, experimentation, and trust to fully understand our customers, make strategic decisions about the product, and work with development teams to see their initiatives through to fruition. Due to our small size and culture, you will have a major impact on the direction of the product organization and will have access to all levels of the business to accomplish your goals.
What you’ll be doing:
Stuff that will put you at the top of our list if you have 5 or more years of experience with:
The person we're looking for:
The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.
At Singlewire, we believe what we do really matters. We offer competitive compensation and great benefits including 401K match, health, dental, vision,maternity/paternity leave, tuition reimbursement, and disabililty/life insurance.
Singlewire Software LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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At Singlewire, we’re proud to build and see innovative products that meet the needs of our customers. Our safety and critical communications products help our customers integrate and manage their facilities and communications tools into a seamless platform to insure we reach the right people every time. Your role requires a keen eye for gaps in our product offerings and an innovative mindset for filling them. High level, your skills as a market analyst with a proven ability to strategize the full lifecycle of a product, from conception to release, will drive your success. A key outcome is being that confident leader who can guide cross-functional teams in the creation of products that deliver market-leading functionality, create competitive advantages and ultimately, grow market share.
Objectives of this role
- Drive the product- and business-planning processes for cross-functional teams
- Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective
- Assess current competitor offerings and seek opportunities for differentiation
- Analyze product requirements and develop appropriate programs to ensure they’re met
- Develop, implement, and maintain production timelines across multiple departments
- Appraise new product ideas and strategize appropriate go-to-market plans
Who are we looking for?
- Are you a product owner with a technical background that wants to be point on strategy, execution, and user understanding for your product?
- Are you a born collaborator who loves to work with developers, designers, customers, and other stakeholders?
- Are you someone who can see the 10,000 ft picture for a product and then zoom in and focus on a particular feature?
- Are you someone comfortable with saying “no”?
We want to find someone who is interested in taking our product offerings to the next level. This Product Manager will leverage our already-amazing culture of learning, experimentation, and trust to fully understand our customers, make strategic decisions about the product, and work with development teams to see their initiatives through to fruition. Due to our small size and culture, you will have a major impact on the direction of the product organization and will have access to all levels of the business to accomplish your goals.
What you’ll be doing:
- Saving lives by improving our InformaCast mass emergency notification product
- Translate business strategy into product strategy
- Managing the product lifecycle from start to finish and making strategic product and company decisions as part of the Singlewire Product Management team
- Manage all aspects of in-life products, including customer feedback, requirements, and issues
- Using your entrepreneurial ability to find and prioritize high potential ideas
- Working with our UX organization to fully empathize with our customers/partners, then analyze and integrate their specifications into our product requirements
- Developing clear requirements/user stories, and then working with cross-functional agile teams to develop innovative new features
- Using data to track product performance and make decisions
- Communicating ideas all day long and doing it effectively across the organization
- Acceptance testing completed work
Stuff that will put you at the top of our list if you have 5 or more years of experience with:
- Developing a product strategy and clearly communicating that strategy as well as product decisions to all levels of the organization
- Effectively and efficiently working with agile software development teams, including developers, QA, project managers, and UX
- Experience working with customers to understand their true needs
- Experience prioritizing requirements/user stories against the competing needs from your stakeholders
The person we're looking for:
- Is awesome to work with and gets fired up about their work
- Brings a curiosity and excitement for identifying customers’ problems and designing solutions to alleviate them
- Is detail-oriented, but doesn’t lose sight of the big picture
- Flourishes with non-routine/complex work
- Has strong interpersonal skills and enjoys collaborating with cross-organizational teams
- Takes initiative and loves to learn
- Works seamlessly with Dev and QA folks
- Is a college grad with a degree in Computer Science or other technical area and at least 5 years of experience in a product-related field (as an engineer or product manager)
- Can deal with change because we've got that!
The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.
At Singlewire, we believe what we do really matters. We offer competitive compensation and great benefits including 401K match, health, dental, vision,maternity/paternity leave, tuition reimbursement, and disabililty/life insurance.
Singlewire Software LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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