What are the responsibilities and job description for the Executive Administrative Assistant position at Sit Social?
Job Description:
Are you a dog lover with a knack for making people smile? As the Human Happiness Coordinator at Sit Social - you’ll be the face of our luxury dog hotel, ensuring a seamless and delightful experience for both our furry guests and their owners.
We currently have AM (7am to 1pm) and PM shifts (1pm-7pm) available 30 hrs per week.
Key Responsibilities: Front Desk Customer Experience & Administrative Flow
- Welcome clients, check dogs in and out, and ensure billing accuracy.
- Handle all customer communications (emails, calls, and in-person) with warmth and efficiency.
- Generate/Update administrative documents and staff training materials as needed.
- Recommend services and products tailored to client needs.
- Send and respond to Google Review requests and feedback.
Administrative Tasks
- Use Gingr software to manage reservations and client records.
- Verify vaccine statuses and update client information.
- Track new client details and ensure all intake forms are complete.
- Submit operational reports & feedback.
Barkery & Special Projects
- Keep the Barkery fully stocked and organized, including retail products and pupcakes.
- Prepare online orders and ensure accurate fulfillment.
- Manage daily Pupdates and prep items for "Going Home Today" dogs.
Team Collaboration & Operational Excellence
- Over-communicate urgent updates to staff.
- Assist with social media posts, including Instagram Stories.
- Conduct end-of-day walkthroughs to maintain an inviting environment.
What We’re Looking For:
- Exceptional customer service and communication skills.
- Proficiency in Google Drive & pet-care software (Gingr experience a plus).
- Detail-oriented multitasker with a love for dogs and people.
- Social media savvy and creative mindset.
Why You’ll Love It Here:
- Work in a fun, dog-friendly environment with a supportive team.
- Make a meaningful impact on clients and their pets.
- Opportunities for growth in a unique and rewarding industry.
Join us to create joyful moments for dogs and their humans every day! Apply now!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Day shift
- Evening shift
Ability to Commute:
- Chicago, IL 60657 (Required)
Ability to Relocate:
- Chicago, IL 60657: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $23
