What are the responsibilities and job description for the Manager Solution Specialist position at SITA Switzerland Sarl?
Welcome to SITA, the team that keeps airports moving and airlines flying smoothly. We're a global company with a presence in 200 countries, speaking 60 different languages and cultures.
About the Role & Team
We're seeking an experienced professional to oversee our technology planning strategy direction and design choices. This includes providing guidance, support, and advice on proposal implementation and deployment for new or existing product developments.
You'll be responsible for:
- Technical qualification of proposals submitted to customers
- Design and development of standard and complex solutions
- Promoting SITA products and services through customer meetings and workshops
- Ensuring designs can be efficiently implemented and supported operationally
- Leading and mentoring a technical team of Solution Engineers
About Your Skills
We're looking for someone with:
- 7-10 years of experience in Information Technology, Telecom Industry, or Air Transport Industry technology in a technical pre-sales role
- A proven track record in producing, communicating, and documenting successful technical customer solutions
Nice to Have
We'd love it if you had:
- Knowledge of security frameworks and regulatory requirements such as GDPR or PCI DSS
- Prior involvement in cross-functional teams or projects
Professional Competencies
The ideal candidate will possess:
- Addressing Customer Needs
- Business Case Justification
- Commercial Acumen
- Networking
- Partnering for Clients' Success
- Problem Solving
- Products and Services
- Quality in Design
- Requirements Analysis
- Sales Process Knowledge
- Solutions Development
- Strategic Thinking
- System and Technology Integration
- Technical Writing/Documentation
- Technology/IT Consulting
Education & Qualifications
You should have:
- A BS level Technical Degree or equivalent experience in Engineering Computer Technologies
- At least one technical certification (e.g., ASEP, TE STE, ESE, CCIE/CCNP/CCDP)
What We Offer
We're committed to diversity and inclusivity. Our offices are comfortable and fun places to work, and we offer flexible work arrangements, including:
- Flex Week: Work from home up to 2 days/week
- Flex Day: Make your workday suit your life and plans
- Flex-Location: Take up to 30 days a year to work from any location
