Program Director

POSITION DESCRIPTION

Program Directors (PDs) coordinate person-centered services and supports to people with intellectual and developmental disabilities living in their own homes in the community. PDs play a vital role in helping people live a meaningful and purposeful life in the direction of their choice. PDs are responsible for oversight of daily operations fir a caseload of Supported Living sites and for implementing procedures to ensure the quality and integrity of services provided.

DUTIES & RESPONSIBILITIES

PROGRAM OVERSIGHT

· Ensure individuals’ homes and programs comply with all rules and regulations as indicated in 460 IAC 6, DDRS policies, the individual’s PCISP, and all Gateway policies and procedures.

· Ensure required documentation is kept up to date and accurate for all service sites, including but not limited to: Daily Support Records/PCISP Data Tracking, MAR, monthly budgets, Meaningful Day Calendars, Risk Issue Protocols and tracking sheets, Service Agreements, and Emergency Action Plans.

· Complete and document service site visits within established guidelines.

· Ensure appropriate and timely incident follow up including completion of Section II of the Incident Report form and filing DDRS-reportable incidents.

· Ensure supervisor attendance at quarterly and annual support team meetings. Document IST meeting notes and meeting checklists.

· Ensure completion of individualized training for direct reports.

· Coordinate with the Financial Benefits Coordinator to ensure that financial needs are communicated, and benefits applications are filed.

· Provide on-call support as assigned after regular business hours and on weekends.

SERVICE DOCUMENTATION OVERSIGHT

· Generate quarterly Service Summaries and upload to the CM Portal within established guidelines.

· Ensure appropriate documentation for health and medical appointments and health supports.

· Upload Risk Issue Protocols and other requested documentation to the CM Portal within established guidelines.

· Complete monthly documentation and weekly billing remittance within established guidelines.

· Maintain individuals’ Program Book and electronic file within established guidelines including maintenance of individual electronic files, monthly remittance files, and individualized training files.

HEALTH & SAFETY

· Coordinate as needed with the pharmacy and doctors to ensure medication and specialized training needs are met.

· Ensure supervisor attendance at psychiatrist appointments.

· Coordinate completion of maintenance as needed.

· Ensure environmental safety of service sites and vehicles within established policies and procedures.

COMMUNICATION

· Communicate with case managers and other support team members as needed to ensure service provision is consistent with PCISPs and provide conflict resolution as needed.

· Communicate incidents to the Director of Residential Services timely.

· Report issues requiring formal internal investigation to the Director of Residential Services.

· Demonstrate/maintain professional internal and external relationships, cooperation and partnership with all Gateway employees, managers, and the people we support.

EMPLOYEE ONBOARDING

· Work with the Advisory Board to identify hiring needs and to interview and onboard new employees as appropriate.

· As needed, conduct assigned sections of new employee orientation following established guidelines.

NEW ADMISSIONS

· Assist with attending transition meetings and participating in the admissions process including arranging moving teams, truck rental, and new home set up.

LEADERSHIP

· Provide direct oversight and supervision of subordinates.

· Complete Performance Observation Logs quarterly.

· Conduct timely and accurate evaluations and disciplinary actions following established procedures.

MINIMUM QUALIFICATIONS

· At least 2 years of direct experience working with people with intellectual and developmental disabilities with 1 year of supervisory experience

· Ability to apply sound, mature decisions

· Willingness to work a diverse schedule based on the needs and preferences of the people we support

· Obtain and maintain a working cell phone

· Ability to bend, stoop, sit, stand, reach, and lift items weighing at least 75 pounds

· Meets 460 IAC 6 minimum qualifications for a direct care staff:

460 IAC 6-14-5 Requirements for direct care staff

Sec. 5. All direct care staff working with individuals shall meet the following requirements:

(1) Be at least eighteen (18) years of age.

(2) Demonstrate the ability to communicate adequately in order to:

(A) complete required forms and reports of visits; and

(B) follow oral or written instructions.

(3) Demonstrate the ability to provide services according to the individual's ISP.

(4) Demonstrate willingness to accept supervision.

(5) Demonstrate an interest in and empathy for individuals.

· If providing transportation to service participants, meet 460 IAC 6 requirements:

460 IAC 6-34-1 Valid driver's license required

Sec. 1. A provider of transportation services shall ensure that an individual is transported only by a person who has a valid Indiana:

(1) operator's license;

(2) chauffeur's license;

(3) public passenger chauffeur's license; or

(4) commercial driver's license;

issued to the person by the Indiana bureau of motor vehicles to drive the type of motor vehicle for which the license was issued.

460 IAC 6-34-2 Vehicle requirements

Sec. 2. A provider of transportation services shall ensure that an individual is transported only in a vehicle:

(1) maintained in good repair;

(2) properly registered with the Indiana bureau of motor vehicles; and

(3) insured as required under Indiana law.

· Current negative TB (Tuberculin test) as required by 460 IAC 6

· Acceptable background checks as required by 460 IAC 6 and Indiana DDRS policy

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• Health insurance
• Life insurance
• Vision insurance

Schedule:

• On call
• Weekends as needed

Experience:

• 460 IAC 6: 2 years (Required)

Ability to Commute:

• Indianapolis, IN 46202 (Required)

Work Location: In person