What are the responsibilities and job description for the Front Office Coordinator position at Skin MD Laser and Cosmetic Group?
Front Office Coordinator at Skin MD Laser & Cosmetic Group in Hanover, MA
Immediate Opening Front Office Coordinator needed for a high end, growing, busy, professional Medical Spa in Hanover, MA under the medical direction of Paul Flashner, M.D.
If you possess the following skills, we really want to talk to you, because you are the type we want to join our team. We are elite professionals and seek people who love to be exceptional!
Characteristics and Skill Set Required to apply for this position:
- Medical Spa Industry Experience: 2 years
- LEADERSHIP SKILLS: Highly motivated self-starter with pleasant and positive personality, excellent interpersonal communication, and a go getter
- Experienced in Exceptional high-end Customer Service Strong Sales experience
- Very High Attention to Detail and good with math skills
- Must be IT Savy, must know Microsoft Windows Suite
- Experience with Mindbody Software a plus
- Presents in a professional, groomed, and well-dressed manner
- Must be extremely organized, Expert and quick Problem Solver
- Ability to accurately multi-task in a busy environment
- Expert Time Management Skills
- Knowledgeable or we will train on our product lines and medical aesthetic services
- Desire to grow rapidly and must be a very quick learner
- Last but not least, laughter is a must, in fact we laugh all the time around here, we love our work and our patients, who are the best people around.
Daily Responsibilities
- Perform all opening and closing duties with accuracy
- Administrative support to Managers and Owners
- Support RN’s, Injectors, Coolsculpters, and Medical Aestheticians to ensure office runs smoothly and effectively
- Consistently manage schedule to ensure appointments are booked properly
- Check In/Check Out all patients with accurate payments
- Answer phones and schedule patients, including making confirmations, outreach, and follow up calls
- Consistently follows up with new patient inquiries
- Creates, organizes, and maintains paper and electronic files. Prepares all providers charts for the day and filing at end of day
- Knowledge of all policies, procedures, treatments, packages, pricing, essential paperwork, and special promotions
- Knowledge of Alle' and Care Credit and Aspire a plus
- Communicates effectively and consistently all important information to Staff and Owner/Manager, and delegates appropriately
- Assist with weekly Inventory
- Performs accurate Close Out Reports each day
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $17 - $25