What are the responsibilities and job description for the Pool Attendant position at Sky Hospitality Management Llc?
- Supervise the docking, undocking, and mooring of vessels, ensuring safe and efficient procedures.
- Maintain an orderly and clean marina environment, including docks, walkways, and common areas.
- Monitor and enforce marina rules, regulations, and safety protocols.
- Conduct regular inspections of docks, fueling stations, and other facilities to ensure operational safety.
- Assist in emergency response situations, such as vessel damage, weather hazards, and medical incidents.
Customer Service & Communication:
- Provide exceptional customer service to boaters, guests, and visitors.
- Assist boaters with docking, fueling, and general marina inquiries.
- Address and resolve customer concerns in a professional and timely manner.
- Maintain effective communication with marina staff, vendors, and management.
Maintenance & Compliance:
- Oversee routine maintenance of docks, equipment, and marina infrastructure.
- Ensure compliance with environmental regulations and marina safety policies.
- Report maintenance issues and coordinate repairs with appropriate personnel.
- Manage inventory of marina supplies, including fuel, cleaning materials, and equipment.
Staff Supervision & Administration:
- Train, schedule, and supervise dockhands and marina support staff.
- Maintain accurate records of dock assignments, reservations, and fuel sales.
- Prepare reports on marina activities, incidents, and operational needs.
- Prior experience in marina or dock operations preferred.
- Strong knowledge of boating, docking procedures, and maritime safety regulations.
- Excellent communication and customer service skills.
- Ability to lead a team and coordinate daily operations.
- Basic mechanical or maintenance skills are a plus.
- CPR and First Aid certification (or willingness to obtain).
- Ability to work outdoors in various weather conditions.
- Physical capability to lift heavy objects and assist with boat handling.