What are the responsibilities and job description for the Veterinary Client Service Representative position at Slaton Veterinary Hospital?
About us
Slaton Veterinary Hospital is a small business in Westlake Village, CA. We are professional, fast-paced, customer-centric and our goal is to provide high quality veterinary care to all our patients..
Our work environment includes:
- Growth opportunities
- Relaxed atmosphere
Duties:
- Greet clients and their pets with a friendly and welcoming attitude
- Schedule appointments, surgeries, and follow-up visits
- Answer phone calls and respond to client inquiries
- Check-in and check-out clients and their pets
- Maintain accurate records of client information, medical history, and billing
- Assist with filing and organizing paperwork
- Coordinate with veterinary staff to ensure smooth workflow
Skills:
- Excellent customer service skills with the ability to communicate effectively with clients
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Knowledge of basic veterinary terminology and procedures
- Proficiency in computer systems and software used in veterinary settings
- Previous Veterinary Client Service Relation experience required
If you are passionate about animals and enjoy working in a team-oriented environment, we would love to hear from you!
To apply, please submit your resume and cover letter highlighting your relevant experience to [email protected]
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Weekends as needed
Experience:
- Veterinary experience: 2 years (Required)
- Customer service: 2 years (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $19 - $21