What are the responsibilities and job description for the Client Relations Trainee position at SLC Fundraising Firm?
Our firm is all about elevating the customer experience in any way we can. We rely on our Client Relations Trainee to bring their creativity and expertise to fruition. Our success is evident in our continued growth, with our people being the key to that success. We train every Client Relations Trainee to be a subject matter expert in the customer service and sales field, so you can be confident in providing the highest level of service possible. We trust our client management team members to have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
Client Relations Trainee Responsibilities:
- Engage with members of the community at events to increase awareness and drive revenue generation
- Effectively educate community members on our clients community focused initiatives with the intent of increasing donations
- Demonstrate strong communication skills through active listening, understanding the customer’s needs, and identifying actions
- Attend in-person meetings to learn all marketing and sales strategies
- Build and maintain positive working relationships with the Communities, consumers, and fellow team members
- Work collaboratively and efficiently with fellow team members to increase awareness
- Establish positive, supportive relationships with the community and provide feedback to senior management
- Responsible for reporting and tracking all activities to management, as well as communicating all marketing requirements through company provided forms
Client Relations Trainee Requirements:
- 0-3 years as a Community Service Representative, Sales Associate, Retail Associate, or other relevant entry-level positions
- High school diploma and/or GED is a must
- Dedicated to meeting or exceeding expectations
- Go-getter with a drive for success and to establish a long-term career
- Exhibits professionalism, reliability, and compassion at all times
- Excellent collaboration skills and willingness to contribute new ideas
- Able to learn new technologies quickly and uses their time efficiently
- Superb relationship building skills with an outgoing and charming personality
Job Type: Full-time
Pay: $600.00 - $1,000.00 per week
Benefits:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $600 - $1,000