What are the responsibilities and job description for the Front Desk Agent position at Sleep Inn?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Assist guests with check-in and check-out procedures
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
Qualifications:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Previous experience in a customer service role is preferred
This position offers the opportunity to work in a dynamic hospitality environment, interacting with guests from all over the world. If you enjoy providing exceptional service and creating memorable experiences for guests, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Type: Part-time
Pay: $14.50 - $15.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Olathe, KS 66061 (Required)
Work Location: In person
Salary : $15 - $15
