What are the responsibilities and job description for the Sales and Customer Care Associate position at SM Mgmt?

Job Description

We are proud of our welcoming company environment, where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Sales and Customer Care Associate use a team approach to achieve truly remarkable service levels for both our clients and external customers.

Our Sales and Customer Care Associate position is more than just a job, it's an opportunity. The Sales and Customer Care Associate has the opportunity to gain life experience that goes far beyond just serving a great product in a friendly environment. All we ask of our Sales and Customer Care Associate is to put in the time in order to reap the reward!

Are You?

Unstoppable in the pursuit of achieving your goals
Driven to continuously learn new techniques
Relatable to diverse groups of individuals
Looking for growth opportunities
Eager to grind and get your hands dirty!

What you’re responsible for as a Sales and Customer Care Associate :

Manage customer complaints efficiently and ensure a resolution in a timely manner

Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships

Provide product and service information to resolve issues and serve customers in person

Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals

Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion

Keep office and conference room areas clean, sanitized, and maintained

Display a positive composure and enthusiastic tone while assisting customers

What we look for in a Sales and Customer Care Associate :

Someone with experience in Customer Service, Client Support or Sales industries

Someone eager to derive their own success

Someone positive and enthusiastic about taking on new avenues

Someone creative and able to think outside the box

Someone who assists in making others feeling comfortable and building meaningful relationships

Someone who excels in a team environment as well as independently

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Sales and Customer Care Associate

What are the responsibilities and job description for the Sales and Customer Care Associate position at SM Mgmt?

What is the career path for a Sales and Customer Care Associate?

Job openings at SM Mgmt

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