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Manager of Business Automation

Smart Data Solutions LLC
Eagan, MN Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/3/2025

Manager of Business Automation


Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Manager of Business Automation.


What you’ll be doing?

  • Lead business analysis of healthcare payer operations including claims examination, prior authorization, provider data management, and provider contract management.
  • Consult with key stakeholders to determine business objectives and success factors.
  • Business case and user story creation
  • Detailed process documentation with analysis of existing gaps and inefficiencies
  • Identification of automation opportunities within payer workflows
  • Design and planning of RPA and API automation solutions.
  • Working with cross-functional team including RPA, API developers, and other key stakeholders to implement, test, and deploy automation solutions.
  • Participation in design and implementation of RPA operations center
  • Establishment of RPA best practices and procedures
  • Training of RPA operations and development team leadership
  • Perform other related duties as assigned.


What we’re looking for?

Required skills:

  • Bachelor’s degree in business administration, data analysis, or related field
  • 10 years of industry experience with business analysis and automation
  • Strong analytical skills, exceptional interpersonal, verbal, and written communication skills, and a strong client-facing presence
  • Intermediate to advanced skills using Microsoft Word, Outlook, Excel, PowerPoint, and Visio
  • High energy, self-motivated, disciplined self-starter with an entrepreneurial spirit
  • Strong organizational and time management skills
  • Visa Sponsorship eligible position


Location:
This role is located in our Plano, TX office.


Why this is the company for you?

Compensation, Top Benefits, & Perks:

  • Starting salary range: $135,000 - $165,000 per year, depending on experience.
  • A company culture that is authentic and values teamwork, humility, and fairness! We work hard for our customers and have fun along the way!
  • A professional development and growth-oriented workplace
  • Generous benefits including, health insurance, short-term, and long-term disability
  • 401(k) with a company match to provide a better future in your retirement years
  • Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day


Who is Smart Data Solutions?

For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS’ headquarters are just outside of St. Paul, MN with 300 employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98% customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results.

SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation.

Smart Data Solutions is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

Salary : $135,000 - $165,000

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