Field Administrator

About Smart Wave Solar:

Smart Wave Solar is a leading provider of residential solar energy solutions based in Utah and Colorado. We are committed to helping homeowners harness the power of the sun to reduce their energy costs and their carbon footprint. At Smart Wave Solar, we are dedicated to providing top-tier service, from the initial consultation through installation and ongoing support. Our team prides itself on innovation, expertise, and a customer-first approach that sets us apart in the solar industry.

Job Description:

The Field Administrator will play a crucial role in supporting our field operations by ensuring compliance with company procedures, managing administrative tasks, and facilitating communication between field teams and office staff. This role involves overseeing field processes, handling paperwork, and maintaining a high standard of operational efficiency and safety.

Key Responsibilities:

Administrative Management:

• Review and approve timesheets, ensuring accurate and timely submissions of hours, jobs and time off requests
• Confirm that daily reports, project photos, attendance, and other documentation adhere to company policies and procedures
• Manage equipment rentals and confirmations, ensuring all necessary tools are available for field teams

Talent Acquisition and Onboarding:

• Complete talent acquisition efforts, including onboarding new field team members
• Provide onboarding introductions, set up logins, and ensure new hires are fully equipped to start their roles

Field Operations Oversight:

• Attend team meetings and assign tasks as needed to ensure smooth operation of field activities
• Maintain a Playbook for field teams, providing easy access to necessary resources and information
• Obtain and renew required field licenses, ensuring compliance with regulatory requirements

Quality and Compliance Control:

• Review installs in real-time for accuracy, providing immediate feedback and ensuring high standards are met
• Visit onsite with install teams and conduct ride alongs weekly
• Follow and train safety protocols, emphasizing the importance of safe working practices in all field activities
• Execute executive initiatives, translating strategic goals into actionable tasks for field teams

Communication and Coordination:

• Coordinate with internal teams, including installation and technical support, to ensure timely and effective service delivery
• Serve as a communication hub between field teams and office staff, facilitating the flow of information and addressing any operational challenges

Requirements:

• Proven experience in a field administration or similar role, preferably in the solar or construction industry
• Strong organizational skills with the ability to manage multiple tasks and priorities
• Excellent communication and interpersonal skills, with the ability to work effectively with field and office teams
• Proficiency in MS Office, Google Workspace, CRM systems, and other relevant software
• Ability to thrive in a fast-paced environment and adapt to changing priorities
• Basic technical skills and knowledge of solar energy products are a plus

Work Environment:

Must live in Denver area

Schedule: Monday-Friday, 6:45 am start

In office and field required. Some travel to other markets 25%

Office environment: Standard office noise levels, potential interruptions, and prolonged periods of computer work.

Benefits:

- Basic Medical Coverage 100% covered by Smart Wave Solar

- Medical, Dental, and Vision Insurance provided after 60 days of employment

- Health Savings Account

- Life Insurance

- 401(k) Match

- Unlimited Responsible Time Off

- Employee Discount

- Referral Programs

Why Join Smart Wave Solar?

At Smart Wave Solar, we empower our team members to take ownership of their roles, foster innovation, and provide outstanding customer service. As a member of our team, you will be at the forefront of the clean energy movement, helping to drive our mission of making solar energy accessible and affordable for all.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Administrative: 1 year (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Salary : $50,000