What are the responsibilities and job description for the Office Administrator position at Smartaira?
Smartaira is a leading national independent internet service provider specializing in smarter internet and entertainment solutions for property owners and managers. Our mission is to deliver smarter internet solutions, simplify the customer experience, and increase property valuations.
At Smartaira we work diligently to create a culture of service where we believe everyone is a customer and deserves respect, courtesy, and urgent responses. Our philosophy is to treat all our associates, clients, and communities with the same sense of customer service that we live by every day.
Role Summary:
The Office Administrator will coordinate office activities and operations while providing clerical and administrative support to management.
We rely on our associates for flexibility and foresight, while maintaining confidentiality related to high-level systems and operations.
Duties & Responsibilities
- Directs office activities and functions to maintain efficiency and compliance with company policies.
- Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
- Prepares agendas, makes travel arrangements, and maintains calendars for senior management.
- Oversees telephone services, email correspondence, and mail distribution.
- Maintains office supplies inventory.
- Maintains marketing materials and distribution.
- Maintains records, documentation, and files.
- Coordinates office maintenance including cleaning services and repairs.
- Other directives as required.
Skills & Abilities
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Basic understanding of how to operate standard business equipment.
- Proficient with Microsoft Office Suite or related software.
- Flexibility to work outside of normal business hours and on weekends when required.
Education & Experience
- High school diploma or equivalent required; Associate’s degree in office administration or related field preferred.
- At least three years of administrative and clerical experience required.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Benefits
- 401K
- PTO & Holiday’s
- Medical, Dental, Vision, Medical FSA
- Voluntary Benefits: Life, AD&D, Disability, Commuter Benefits