Receptionist/Patient check-in/Insurance Verification

We are looking for a Receptionist for our front desk to check in patients for their surgery. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include checking in surgical patients, and offering administrative support across the organization. You will welcome patients, Doctors, and greet people who visit the business. You will coordinate front-desk activities, including assisting in scheduling cases, distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all tasks to the highest quality standards. You will also be helping with insurance verification as needed.

Responsibilities

• Greet and welcome patients and guests as soon as they arrive at the office
• Check in patients for their surgical procedures though an e-chart system
• Scheduling upcoming surgical cases
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Verify that vendors are correctly credentialed
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Calling Insurance Companies to verify benefits

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Palm Harbor, FL 34683 (Required)

Ability to Relocate:

• Palm Harbor, FL 34683: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $18