What are the responsibilities and job description for the Lost & Found Associate - JFK John F. Kennedy Airport - Full Time position at Smarte Carte?
$18 - $19 / hour
Mornings, nights, weekends and holidays may be required
Benefits
Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.
Company Background
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC FUNCTION
Perform activities in accordance with company standards. Quality service being defined in terms of excellent customer service, cash handling and safety. Reuniting customers with lost items found at the terminal.
Key Responsibilities
Mornings, nights, weekends and holidays may be required
Benefits
Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.
Company Background
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC FUNCTION
Perform activities in accordance with company standards. Quality service being defined in terms of excellent customer service, cash handling and safety. Reuniting customers with lost items found at the terminal.
Key Responsibilities
- Understanding of how to read airline & flight information including but not limited to flight information display system (FIDS), airline tickets, & itineraries.
- Collect lost and found items found within the terminal and process promptly.
- Calculate and forward found items to customers by way of shipping.
- Track shipments to ensure they are delivered to customer.
- Provide excellent customer service and attention to detail.
- Maintain high ethical standards and professionalism.
- Multitask and prioritize as necessary to meet customer needs.
- Represent the company with integrity and dedication.
- Other duties as assigned.
- Excellent office and computer skills
- Computer and Smart Phone proficient
- Strong organizational, communication and verbal skills
- Ability to project a professional and knowledgeable demeanor
- Cash handling experience
- Good problem solving and decision-making ability
- Excellent oral and written communications skills
- Basic math skills
- Must be fluent in English both speech and writing skills
- Bi or Multilingual preferred
- Proven customer service skills.
- General knowledge of JFK Airport and its Terminals.
- Experience in a customer-facing role.
- High school diploma required
- Ability to get Airport Badge is required
- Must be able to stand and walk for duration of shift
Salary : $18 - $19
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