What are the responsibilities and job description for the Contact Center Agent position at SmartFinancial?
We are looking for call center agents who thrive in a results-driven sales environment while receiving recognition and comprehensive base and commission pay. You will be surrounded by a team comprised of individuals who have built their careers by consistently set higher benchmarks and continuously strive to set the standard in the insurance industry.
This position is for ambitious people who desire to advance their careers and work alongside an industry-leading team!!
We're a tea of dedicated people who are excited to come to work every day. SmartFinancial offers a fun and engaging company culture in which everyone is encouraged to share ideas and work together. We're always looking for excited, dedicated people to join our team. SmartFinancial has been named one of the "Best Place to Work" in Orange County four years in a row!
The compensation for this position is $16-$17 per hour plus commission. Our top performers are earning $80-90k annually!
Responsibilities:
- Handle a high volume of outbound calling daily and ask qualifying questions
- Encourage the customer to receive a competitive quote from a licensed agent
- Meet performance expectations and KPIs
- 1 years of sales experience preferred
- Fast-paced call center experience a plus
- Strong phone, computer, and communication skills
- Self-motivated & independent
- Ability to build rapport with customers in a fast-paced environment
- Must live in or around a commutable distance from Columbus, OH and be willing to work in person on-site
What We Offer:
- Competitive hourly rates plus incentives and performance bonuses
- Paid training
- Full healthcare benefits ( Medical, Dental, Vision)
- Company paid life insurance
- 401k with company match
- Generous PTO & paid holidays
- Employee referral bonuses
- Extensive paid product training
- Daily/weekly cash giveaways
- Advancement opportunities - We love to promote from within!!!
- Monday – Friday from 9am - 6pm shift schedules
What It's Like To Work At SmartFinancial:
Voted as one of the Best Places to Work in 2018, 2019, 2020, 2021, 2022 and 2023 and one of the fastest-growing tech companies!
- Be a part of a supportive and dedicated team
- Be able to have fun and work hard at the same time
- Work in a dynamic, energetic environment
Salary : $80,000 - $90,000
