What are the responsibilities and job description for the Cell Phone Technician position at Smartphone Medic?
Job Overview
We are seeking a skilled and detail-oriented Mobile Phone Technician to join our dynamic team. In this role, you will be responsible for diagnosing, repairing, and maintaining mobile devices to ensure optimal performance for our customers. You will work in a fast-paced environment, utilizing your technical expertise to provide exceptional service and support.
Duties
- Diagnose and troubleshoot hardware and software issues on various mobile devices.
- Perform repairs using hand tools and specialized equipment, ensuring high-quality workmanship.
- Analyze device performance and implement effective solutions to enhance functionality.
- Provide technical support to customers, guiding them through troubleshooting processes.
- Maintain knowledge of operating systems including Mac OS and various mobile platforms.
- Collaborate with retail sales staff to assist customers with device-related inquiries.
- Conduct software troubleshooting to resolve application issues on mobile devices.
- Utilize field service skills to perform on-site repairs when necessary.
- Solder components as needed for device repairs, ensuring precision and accuracy.
Requirements
- Proven experience in mobile phone repair or a related technical field.
- Strong understanding of computer hardware and operating systems.
- Proficiency in software troubleshooting techniques for mobile applications.
- Familiarity with retail sales processes and customer service best practices.
- Ability to effectively analyze problems and implement appropriate solutions.
- Experience using hand tools and equipment related to mobile device repair.
- Excellent communication skills with a focus on customer satisfaction.
- Willingness to stay updated on the latest technology trends in the mobile industry.
Join us as a Mobile Phone Technician and contribute your skills in a rewarding environment where innovation meets customer care.
Job Types: Full-time, Part-time
Pay: $9.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
Supplemental Pay:
- Bonus opportunities
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Edinburg, TX 78539 (Required)
Ability to Relocate:
- Edinburg, TX 78539: Relocate before starting work (Preferred)
Work Location: In person
Salary : $9 - $17