Demo

Human Resources Generalist - North America / East

SMCP NORTH AMERICA (US, CANADA)
New York, NY Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/9/2025

Job Description

Job Description

SMCP - Sandro, Maje, Claudie Pierlot

Position : Human Resources Generalist - North America / East (HYBRID Work Schedule - MUST be available to work onsite in our NYC Corporate Headquarters 3 days per week).

Location : SMCP North America Headquarters, 44 Wall Street / 20th Floor, New York, NY 10005

COMPENSATION RANGE : $75,000- $85,000

Who We Are

SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections. Operating across diverse international hubs, from Shanghai to New York City, our commitment to sustainable growth defines our brand values. With a portfolio comprising four distinguished global brands – Sandro, Maje, Claudie Pierlot, and Fursac – our influence spans 46 countries from free-standing lifestyle boutiques to leased concession shop-in-shops and off-price outlets. Complementing our physical presence, our eCommerce websites in the U.S. and Canada extend our reach as we continue to shape the future of Contemporary Luxury Fashion across the globe.

Visit our Global Company website at https : / / www.smcp.com / en to learn more.

What Sets Us Apart as an Employer in the Global Luxury Fashion Space

At SMCP, our distinctiveness as an employer in the global luxury fashion sector lies in our unwavering commitment to Corporate Social Responsibility (CSR). Anchored by three pillars – Product, People, and Planet – our CSR strategy is a testament to our dedication to sustainability and Diversity, Equity, Inclusion, and Belonging (DEIB). Our clearly defined core values, instilled from the top down, form the bedrock of our organizational culture. Here at SMCP, we prioritize the well-being and satisfaction of our 6500 world-wide passionate entrepreneur team members. Our strong financial results are bolstering or appeal as an employer, marking 2021 as our "comeback" year. Add to this mix our uniquely coveted Parisian chic merchandise collections, and you have an employer that not only sets trends in the fashion world but also cultivates a work environment that fosters innovation, diversity, and success. Here at SMCP, passion meets purpose, and together, we redefine the future of luxury fashion.

What We Are Looking For

This position is responsible for providing HR generalist support to the assigned employee population, while fostering a positive, professional and inclusive employee experience.

What You'll Be Doing :

Job responsibilities include but are not limited to the following :

Employee Relations

  • Advise, coach and counsel management on employee relations issues, and formulate specific measurable actions to help resolve issues, increase effectiveness, build relationships, and achieve business goals
  • Respond to concerns raised by employees through direct outreach or through our employee hotline. Identify potential problem areas and work with managers to take specific actions to address issues and / or mitigate risk
  • Participate in employee investigations in coordination with HR leadership and management as directed
  • Coordinate and consult with HR leadership on performance management issues, including corrective action and termination
  • Maintain accurate and secure records in support of employee relations, engagement, discipline and safety processes

HR Business Partner support

  • Regularly meet with district managers to identify and develop action plans around organizational needs and opportunities
  • Conduct exit interviews with store managers and employees, as needed
  • Review Onboarding and Exit Survey feedback and share with district managers on a regular basis
  • Provide support and direction related to HR processes including the performance evaluation and merit increase processes
  • Conducts HR Training for new and existing Store Leaders as needed
  • Recruitment

  • Support recruitment of store employees by reviewing, editing as necessary, and approving job requisitions and offer letters in the Company's talent acquisition system
  • Provide support to store managers as an expert user of the Company's talent acquisition platform
  • Liaise with the compensation team regarding job offers as needed
  • Actively participate in recruitment / interviews for designated employee group as needed
  • Proactively support talent pipeline development
  • Administrative Coordination and Support

  • Review background checks for designated employee group and take responsive action as necessary
  • Review and respond to Equifax unemployment claims for designated employee group
  • Provide employment verification for designated employee group, when not available through The Work Number
  • Support filing of Workers Compensation claims and any required follow-up with employee and / or insurance company
  • Process the onboarding and offboarding of employees in the designated employee group in the Company's HRIS system
  • Respond to assigned inquiries submitted through the Company's HRIS system for the designated employee group
  • Who You Are :

    Ideal education, previous work experience, special skills (e.g., foreign languages), requirements, and personal characteristics.

    Qualifications :

  • Bachelor's degree
  • One year of related experience
  • Strong Analytics skills
  • Some travel required
  • Special Skills :

  • Foreign Languages, a plus
  • Personal Characteristics :

  • Highly motivated, self-starting individual & strategic thinker
  • Must be hands on and enjoy working in a highly creative and entrepreneurial environment
  • Strong interpersonal and communications skills (verbal and written)
  • Must be detail oriented, organized and flexible
  • Must have strong multi-tasking skills and be able to work well under pressure
  • Demonstrate strong project management, team leadership and the ability to deliver results
  • Strong analytical skills
  • Flexible and able to adapt to change within an evolving group
  • Respects confidentiality
  • What We Will Provide in Return :

    Fun / collaborative, team-oriented work environment

  • Health, Vision, and Dental Insurance
  • Generous shopping discount
  • Generous PTO Bank
  • 13 corporate holidays with early dismissals the day before the holiday.
  • 401K Savings Plan
  • Culture of Engagement
  • Career Growth Opportunities
  • Flexible hybrid work schedule
  • 4 completely remote workweeks per year.
  • Organizational Structure - Reporting Relationships

    Internal :

  • Direct Supervisor : Director of Human Resources
  • Executive Head : Vice President, Human Resources
  • NYC COMPENSATION RANGE

    75,000—$85,000 USD

    Salary : $75,000 - $85,000

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