What are the responsibilities and job description for the Accounting and Customer Support Representative position at Smeja Enterprises?
Job Description
Limitless Innovations is a consumer products company engaged in the design and development of various cutting-edge, e-Commerce and retail merchandise located in McHenry, IL and is seeking individuals for a hybrid role in Accounting and Customer Support.
Responsibilities of the Position
Accounting:
- Basic accounting knowledge
- Responsible for banking and accounting functions in QuickBooks
- Posting / reconciling transactions to QuickBooks and other software/portals
- Conducts weekly AR/AP duties, including paying bills, reviewing bills and invoices for errors and accuracy, processing ACH payments, printing checks, etc.
- Filing, printing reports
- Other duties as assigned by management team
Customer Service:
- Daily report maintenance and internal communication
- Solve problems and be proactive in providing a solution
- Coordination and support for customer base, may include light sales
- Written and verbal communication with customers via phone, email, and chat
- High call volume during peak times of the year
- Process customer returns and follow up through completion
- Update management regularly on progress of customer service
Qualifications:
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Excellent customer service skills
- Experience with AP/AR functions
- Experience MS Office
- QuickBooks experience
- Energetic and positive attitude
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
Experience:
- Customer service: 2 years (Required)
- QuickBooks: 2 years (Preferred)
- Accounts payable: 1 year (Required)
- Accounts receivable: 1 year (Required)
- Administrative: 1 year (Preferred)
Ability to Commute:
- McHenry, IL 60050 (Required)
Work Location: In person
Salary : $18 - $22
