What are the responsibilities and job description for the Dental Treatment Coordinator position at Smiles on The Hudson?
Dental Treatment Coordinator
Our office is looking for a Treatment Plan Coordinator. Ideal candidates will have experience working in a dental office presenting dental plans to existing and new patients. Must have knowledge of different dental insurance plans, great customer service, proactive and great work ethic all helpful and desirable.
A treatment coordinator closes or assists in closing the treatment plans generated by the doctor. They take responsibility for the entire patient base and work toward having no patients with incomplete treatment plans.
Must be a people person.
Communication is the key to success and growth in any relationship!
Responsibilities:
- Conduct interview to understand the patient’s oral health history, concerns, and objectives
- Explain the treatment plan, address patient concerns and answer any questions
- Assist the patient in prioritizing the treatment and establish a plan for scheduling payment
- Build trust, and understand the patient’s objectives
- Conduct financial consultations based on insurance and without insurance to ALL new and existing patients when new treatment plans are presented
- Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity
- Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their benefits
- Assist in Practice’s collections protocol for all outstanding balances
- Perform general office duties and other duties as required (multitask is a must).
Job Types: Full-time, Part-time
Job Type: Full-time
Schedule:
- 10 hour shift
Work Location: In person