What are the responsibilities and job description for the Recruitment & Development Coordinator position at Smith Brothers Insurance, LLC.?
Description
The Recruitment & Development Coordinator plays a key role in supporting candidates and team members, with a strong focus on talent acquisition and team member development initiatives. This position is responsible for coordinating recruitment efforts, enhancing the candidate experience, and assisting in the planning and execution of learning and development programs. Our ideal candidate is detail-oriented, organized, and passionate about people and culture.
Smith Brothers Insurance has been in business for over 50 years, as an independently operated, Top 100 National Broker, focused on our purpose of Helping Others. We are multi-disciplined with expertise in Commercial Lines, Personal Lines, Employee Benefits, Surety, Group Retirement Plans including 401(k) and 403(b) Plans, Risk Management, and Financial Services.
You'll bring a deep desire to leverage your skills to help us continue to grow and make others around you better. If you want to be part of a collaborative process with team members who look out for each other and are focused on growth and sustainability, this is an opportunity for us to talk.
Primary Job Responsibilities
Recruitment/Talent Acquisition
We are a team of professionals who seek to consistently deliver our Be Sure brand promise, contribute to our organization being a great place to work, and work together to be a sustainably relevant company. When you work with Smith Brothers you can be sure our core values, collaborative culture, and expertise will reinforce your decision to partner with us. Our standard of excellence is the internal foundation for treating everyone based on our core values of trust, respect, creativity, and fun - leading to individual fulfillment through group achievement.
Smith Brothers Insurance LLC offers competitive salaries and comprehensive benefits and programs including Health, Dental, Vision, Short and Long-term Disability, Life, Long Term Care and 401K with employer match, employee assistance program, licensing and continuing education reimbursement, travel and expense allowance, internal & external meetings, and learning and development opportunities. For more information about our company please visit us at: www.smithbrothersusa.com .
This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
The Recruitment & Development Coordinator plays a key role in supporting candidates and team members, with a strong focus on talent acquisition and team member development initiatives. This position is responsible for coordinating recruitment efforts, enhancing the candidate experience, and assisting in the planning and execution of learning and development programs. Our ideal candidate is detail-oriented, organized, and passionate about people and culture.
Smith Brothers Insurance has been in business for over 50 years, as an independently operated, Top 100 National Broker, focused on our purpose of Helping Others. We are multi-disciplined with expertise in Commercial Lines, Personal Lines, Employee Benefits, Surety, Group Retirement Plans including 401(k) and 403(b) Plans, Risk Management, and Financial Services.
You'll bring a deep desire to leverage your skills to help us continue to grow and make others around you better. If you want to be part of a collaborative process with team members who look out for each other and are focused on growth and sustainability, this is an opportunity for us to talk.
Primary Job Responsibilities
Recruitment/Talent Acquisition
- Coordinate and support the recruitment process, including job postings, interview scheduling, applicant and sourced data, and candidate communication.
- Maintain accurate candidate records in our applicant tracking systems (ATS) and other agency systems.
- Source to identify potential candidates utilizing various methods to attract applicants, and screen resumes and applications to identify qualified candidates.
- Ensure constant communication with recruiter, hiring team, and candidates, ensuring a positive candidate experience throughout the recruitment process.
- Support onboarding activities to create an impactful, welcoming, and consistent new hire experience.
- Organize orientation sessions and prepare onboarding materials.
- Support talent acquisition priorities and work activities as assigned.
- Coordinate all logistics of learning sessions, workshops, and development programs, for example, schedules, calendar invites, book and set up conference rooms, set up materials, track attendance, etc.
- Assist in the planning, development, and implementation of learning and development programs to support team member development and growth. E.g., EDP's, power skills, wellbeing, sales and service, etc.
- Participate in learning sessions to support facilitator, take notes, troubleshoot, help team members, coordinate post learning activities, etc.
- Maintain learning management systems (LMS) and track participation and completion.
- Help gather feedback from learning sessions, compile results, and assist in continuous improvement efforts.
- Support the implementation of team member engagement and retention initiatives.
- Assist with GPTW/People department projects and initiatives as assigned.
- Support technology, data, and reporting initiatives assigned.
- Participate in process improvement projects and provide reporting and project updates to stakeholders.
- Participate in internal learning and development sessions.
- Foster positive internal and external relationships through strong communication, responsiveness, and follow through.
- Stay relevant in role and updated on industry trends and best practices of team member engagement.
- Ensure compliance with all policies, processes, and procedures while maintaining confidentiality of client and company information.
- Ability to make simple decisions independently by doing research of problems and making suggestions to provide outstanding client experience and support our team goals.
- Effective listening and communication skills to uncover needs, troubleshoot, and handle conflicts.
- Strong verbal, written, and presentation skills for effective and comfortable communication with stakeholders at all levels.
- Ability to work successfully and professionally with stakeholders at all levels.
- Strong client service skills with understanding of how to utilize resources to meet internal and external expectations.
- Excellent time management skills.
- Strong organizational skills and attention to detail.
- Ability to operate and troubleshoot all media and conference room technology.
- Experience with agency management systems and other technology essential for job functions.
- Strong proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, Adobe, etc.
- Ability to produce results while responding positively to pressure.
- Ability to think creatively and act on own initiative.
- Ability to work collaboratively and effectively with team to build trust and enhance team productivity and performance.
- Ability to adjust to shifting priorities, be flexible, take on additional projects, and welcome change.
- Highly self-motivated, strong work ethic, demonstrated resilience, and grit to overcome hurdles.
- Team player who consistently defaults to good.
- 1 - 3 years of experience in recruitment or development coordinator role.
- Ability to handle sensitive information with confidentiality and professionalism.
- Experience working in a team environment and establishing positive working relationships.
- Proficiency in Microsoft Office Suite and other Human Resources systems and tools.
- Commitment to continuous process improvement and team development.
- High School Diploma required, college degree preferred.
- Fast-paced office environment with significant telephone and in person interactions.
- Ability to view computer monitors for extended periods of time.
We are a team of professionals who seek to consistently deliver our Be Sure brand promise, contribute to our organization being a great place to work, and work together to be a sustainably relevant company. When you work with Smith Brothers you can be sure our core values, collaborative culture, and expertise will reinforce your decision to partner with us. Our standard of excellence is the internal foundation for treating everyone based on our core values of trust, respect, creativity, and fun - leading to individual fulfillment through group achievement.
Smith Brothers Insurance LLC offers competitive salaries and comprehensive benefits and programs including Health, Dental, Vision, Short and Long-term Disability, Life, Long Term Care and 401K with employer match, employee assistance program, licensing and continuing education reimbursement, travel and expense allowance, internal & external meetings, and learning and development opportunities. For more information about our company please visit us at: www.smithbrothersusa.com .
This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
