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Quality Assurance Analyst

SMX Services & Consulting, Inc.
Tallahassee, FL Contractor
POSTED ON 4/14/2025 CLOSED ON 4/21/2025

What are the responsibilities and job description for the Quality Assurance Analyst position at SMX Services & Consulting, Inc.?

Scope of Services

Seeking an Advanced Quality Assurance Analyst to support infrastructure remediation for systems interfacing with statewide accounting data.

Background

Over 1,500 computing assets have been identified as performing financial planning, analysis, or management functions affected by the accounting system upgrade.

Key transition drivers include:

  • Adoption of Florida PALM's standardized business process model

  • Transition to the new Chart of Accounts

  • Redevelopment of agency interfaces

  • Implementation of Information Warehouse data for reporting

Over 120 of the affected computing assets are interfaces, many of which require complete redevelopment due to outdated technology.

General Responsibilities
  1. Plan and implement testing for regression, functional, data validation, integration, load, and performance.

  2. Develop and execute test plans to ensure quality software delivery.

  3. Write test cases/scripts, automate test cases, and conduct test execution.

  4. Define and track QA metrics (defects, test results, status, etc.).

  5. Evaluate and improve software processes.

  6. Document and help resolve issues.

  7. Collaborate with developers on testing strategy and integration.

  8. Work closely with stakeholders to create and automate test cases.

  9. Analyze test results and recommend improvements.

  10. Maintain defect databases and verify fixes.

  11. Support user acceptance testing.

  12. Apply automated testing approaches such as model-based or record-and-replay.

  13. Research and implement new testing tools and methodologies.

  14. Promote testing best practices and deliver QA training.

  15. Monitor, track, and report defects.

Education
  • Bachelor's degree in Computer Science, Information Systems, or related field.

  • OR two (2) years of relevant experience in lieu of education.

Experience
  • 3–5 years in Software Quality Assurance or related field.

  • 3–5 years in automated testing (e.g., Selenium WebDriver).

  • Experience in DevOps environments – highly desired.

  • Experience with ETL testing, including Informatica highly desired.

  • Minimum 3 years developing and executing test processes across systems.

  • Minimum 3 years in a leadership, supervisory, or team lead role.

  • 2–3 years with Enterprise Architecture.

  • 2–3 years experience with FDOT's Client highly desired.

  • Knowledge of Informatica IICS Cloud and Snowflake highly desired.

Primary Job Duties/Tasks
  • Develop and execute test scripts and automation strategies.

  • Build and manage cross-functional relationships.

  • Convey knowledge effectively and clearly.

  • Adapt to a fast-paced, multicultural business environment.

  • Utilize strong Windows OS knowledge and analytical skills.

  • Resolve issues in production releases across business and technical teams.

  • Apply process improvement strategies.

  • Lead and motivate cross-functional teams.

  • Demonstrate IT infrastructure and application architecture expertise.

  • Conduct strategic planning and data analysis.

  • Manage complex assignments and schedules.

  • Facilitate meetings, workshops, and stakeholder communications.

Job-Specific Knowledge, Skills, and Abilities (KSAs)
  • Strong analytical and strategic planning skills.

  • Ability to define priorities and develop actionable strategies.

General Knowledge, Skills, and Abilities (KSAs)
  • Initiative: Self-directed, organized, and deadline-oriented.

  • Communication: Strong written and verbal communication skills.

  • Customer Service: Client-focused and responsive to needs.

  • Decision Making: Sound judgment and critical thinking.

  • Flexibility: Adaptable to change and open to feedback.

  • Interpersonal: Polite, understanding, and respectful.

  • Leadership: Motivates and adapts leadership style.

  • Problem Solving: Evaluates alternatives and recommends solutions.

  • Team Building: Collaborates and contributes toward common goals.

  • Quality Assurance: Applies QA techniques and tools effectively.

Salary : $57

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