What are the responsibilities and job description for the Customer Service Representative position at SNAPLOCK INDUSTRIES?
Snaplock Industries is seeking an organized, comprehensive Customer Service Representative to answer customer questions, resolve claims issues, and assist with warranties or product service to ensure an excellent customer experience.
What We Would Love About You
- Trouble shooting experience via telephone or email
- Warranty claim experience
- Project scheduling experience
- Customer service experience
- Ability to resolve shipping issues including claims and credits
- Effective communication skills
- Patience and persistence
What You Would Love About Us
We offer GREAT benefits including:
- Medical, Dental, Vision, Life, Disability Insurances - even Pet Insurance!
- 401K with generous company match
- Paid Time Off Company paid Holidays
- Service Awards, Birthday recognition
- Financial wellness planning (Employer paid!)
For nearly four decades, the family at SnapLock has manufactured the industry’s most innovative and premium brand modular flooring products on the planet.
SnapLock Industries is based in Salt Lake City, Utah. We manufacture 24 hours a day, 7 days a week, 365 days a year at our 160,000 square foot ISO 9001:2015 certified facility.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
Shift:
- Morning shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Salt Lake City, UT 84104 (Required)
Work Location: In person
Salary : $18