What are the responsibilities and job description for the Customer Account Specialist position at Snelling?
Job Description
Job Description
Customer Account Specialist job summary
Our highly respected and long-standing manufacturing client is seeking a Customer Account Specialist to serve as the primary business contact for key accounts. This individual will be responsible for overall client satisfaction, processing new request for quotes on projects. The ideal candidate will have a demonstrated history of building relationships with customers that encourage new business and repeat business opportunities. If you have 3 years’ working in account management in an industrial and / or mechanical field, get in touch right away.
Customer Account Specialist responsibilities
- Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue
- Review all major deliverables (i.e. customer orders, blueprints, material requirements, technical specifications, etc.)
- Ensure client issues are dealt with in an efficient manner, informing the Customer Service Manager of any problems that arise.
- Strong ability to interact with sales, customers, and suppliers for RFQ's and quotes.
- Responsible for customer quotation activity with timeliness and accuracy for house accounts.
- Work closely with manufacturing and suppliers in order to maintain a continuous knowledge of project status in order to identify potential issues and / or opportunities with or related to a project.
- Understand and provide departments with customer requirements and specifications.
- Provide regular input on all account activity, including new and existing project status.
- Work with project work teams to define project deliverables, project planning, etc.
- Coordinate project activities, ensure all project phases are documented appropriately and timely completion of new project launches.
- Maintain consistency and accuracy of information flow between project teams.
- Communicate honestly, professionally, and respectfully with others and demonstrates effective listening skills
Customer Account Specialist education and / or experience
Customer Account Specialist compensation
The selected Customer Account Specialistwill enjoy a very competitive salary commensurate with the experience and qualifications he / she brings to the table as well as paid vacation & standard holidays, sick leave, and full healthcare benefits.
Interested and qualified candidates for the Customer Account Specialist should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an initial telephone interview.
For additional information, please contact Leta Page at .
About Snelling
Locally owned and operated here in Lubbock since 1967, our Snelling team has been matching exceptional people with exceptional job opportunities for over 50 years. Our local Staffing Team has over 200 years of combined staffing experience here in Lubbock alone. Whether you are searching for your next opportunity or looking for qualified talent, trust the staffing and recruiting experts at Snelling to help you achieve more.
Awards and Recognition
Best Professional Search Firms® - Forbes 2024
Best Temporary Staffing Firms® - Forbes 2024
Best of Staffing® Client Satisfaction Diamond Award ()
Lubbock Avalanche-Journal Best of Lubbock® – Best Employment Agency 2023
