What are the responsibilities and job description for the Human Services Specialist II-Medicaid Contract Manager position at Snohomish County?
JOB
Join Our Snohomish County Human Services Team!Looking for a new opportunity?Snohomish County Human Services hiring for one (1) Human Services Specialist II position to support Long-Term Care & Aging (LTCA) Unit’s Medicaid contract management. This position will collaborate with program and contract staff who are committed to providing the best possible services for Snohomish County residents. The successful candidate will have strong leadership skills and the ability to work collaboratively and effectively with contracted providers, partner agencies, community stakeholders, department heads, and members of the general public. This position will support contract management work within the LTCA Unit and provide technical assistance, training, and support to contracted agencies. This is a hybrid position, and the successful candidate will be required to work in the office according to the business needs of the work unit. Activities include: Perform day-to-day contract management, including contracting and contract monitoring, as well as issue resolution with contracted providers.Provide technical assistance to contracted provers.Implement as required, various County, State, Federal laws/rules/guidance pertaining to contract and program requirements.Coordinate and/or participate in various LTCA program activities, special projects, committees (including COA), and strategic planning as business needs require.About You: You are a highly motivated and organized individual with: Successful time-management skillsStrong goal-driven leadership to empower and motivate team membersExcellent communication skills including good listening skillsConsistency and reliabilityConfidentialTrustworthinessDecision-making skills to include accepting responsibility for decision outcomesCreative-thinking skills and adaptability to changeTo Be Considered: Applicants must electronically submit an application through Snohomish County’s NeoGov site by 11:50 p.m. on the closing date. A resume and cover letter are required. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of the posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-524-5627.About Human Services: Human Service Department mission is to help all person meet their basic needs and develop their potential by providing timely, effective human services and building community. The Human Services Department includes 300 diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County. Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.Please reach out to Joeann Turck at joe.turck@snoco.org with any questions regarding this job posting.BASIC FUNCTIONTo perform responsible professional work in the planning, development, coordination, implementation and evaluation of human services programs either through direct services or by sub contractual arrangements.
EXAMPLE OF DUTIES
STATEMENT OF ESSENTIAL JOB DUTIES Coordinates assigned program planning and development activities of complex programs with supervisors, administrators, other department staff, other county departments, other government agencies, private service organizations, citizen groups, and other organizations as necessary. Develops and conducts needs assessments and prepares comprehensive program plans, goals, and objectives, program budgets and contract documents for human services programs as assigned. Coordinates the data collection and reporting requirements for, assigned programs, including the organization and computerization of such reports; prepares analysis of data. Develops and negotiates contracts and service agreements with program subcontractors; monitors contract compliance and reviews and evaluates subcontractor performance for quality assurance and prepares monitoring reports and corrective action plans. Participates in the development of programmatic budgets within areas of assigned responsibility; participates in negotiation and execution of contracts with federal, state and other funding sources; provides ongoing monitoring of internal program budget(s); makes recommendations for modifications as necessary. Provides a variety of information and technical assistance to program subcontractor and potential subcontractors as necessary. Researches and prepares applications to obtain funding for various projects, studies or programs as assigned. Provides staffing for advisory boards and committees; provides group facilitation for community groups and committees to accomplish program goals. Keeps informed of and provides interpretation of federal, state and local regulations and guidelines relating to assigned program areas. Provides community leadership and mobilization for assigned areas; provides community education and training including coordination of community events. Facilitates funding application processes, including request for proposals. Works in a cross disciplinary and interdepartmental manner to best meet the needs of the department's clientele. STATEMENT OF OTHER JOB DUTIES Oversees activities of student interns and volunteers as assigned. Performs related duties as required. WHEN ASSIGNED TO DIVISION OF HOUSING & COMMUNITY SERVICES Be familiar with affordable housing activities including preparing down-line capital contracts and be knowledgeable of mortgages, subordination agreements, title insurance and other real estate documents. May work with escrow agencies and attend property closings, record required security documents, evaluate and take necessary action to protect the county's interest in the event of property foreclosures or agency bankruptcy. Inspect multi-family housing units for health, safety and code violations, monitor projects to ensure that the intended use of the property has been maintained for the required term of the contracts, ensures compliance with fair housing, tenant income requirements, and other regulations, writes inspection reports and notifies property managers and agencies of violations with required work orders and perform follow-up monitoring activities.
SUPPLEMENTAL INFORMATION
KNOWLEDGE AND ABILITIES Knowledge of: human services and governmental agencies, programs and resourcesgrant writing methods, principles and applicationsapplication of relevant federal, state and local laws, codes, rules, regulations and guidelines to human services programming and operationsresearch principles and methods; the use of computer technologyprogrammatic best practicesspecific populations served by human services programs Ability to: develop human services programs, plans for services and operationestablish and maintain effective working relationships with public, co-workers, governmental officials, citizen groups and advisory boardsdevelop and maintain complete and accurate recordsanalyze problems and prepare alternative strategies for solutiongather, analyze and evaluate program, statistical and financial dataperform data management requirements and updates on personal computerprovide training to community groups and agencies as requiredcommunicate effectively orally and in writingSUPERVISIONThis position receives direction from a programmatic supervisor, division administrator or the Director of Human Services, as assigned. The work is performed with limited supervision and is reviewed through meetings, reports and results obtained. WORKING CONDITIONSThe work is performed in the usual office environment with trips to locations throughout the county to attend community meetings and coordinate program activities. The employee is required to work evenings, weekends and holidays as necessary. The work may also involve site visits to client residences and as required, inspection of work performed at client homes including crawl spaces and attics. Snohomish County is an Equal Employment Opportunity (EEO) employer.Accommodations for individuals with disabilities are provided upon request. EEO policy and ADA notice
Join Our Snohomish County Human Services Team!Looking for a new opportunity?Snohomish County Human Services hiring for one (1) Human Services Specialist II position to support Long-Term Care & Aging (LTCA) Unit’s Medicaid contract management. This position will collaborate with program and contract staff who are committed to providing the best possible services for Snohomish County residents. The successful candidate will have strong leadership skills and the ability to work collaboratively and effectively with contracted providers, partner agencies, community stakeholders, department heads, and members of the general public. This position will support contract management work within the LTCA Unit and provide technical assistance, training, and support to contracted agencies. This is a hybrid position, and the successful candidate will be required to work in the office according to the business needs of the work unit. Activities include: Perform day-to-day contract management, including contracting and contract monitoring, as well as issue resolution with contracted providers.Provide technical assistance to contracted provers.Implement as required, various County, State, Federal laws/rules/guidance pertaining to contract and program requirements.Coordinate and/or participate in various LTCA program activities, special projects, committees (including COA), and strategic planning as business needs require.About You: You are a highly motivated and organized individual with: Successful time-management skillsStrong goal-driven leadership to empower and motivate team membersExcellent communication skills including good listening skillsConsistency and reliabilityConfidentialTrustworthinessDecision-making skills to include accepting responsibility for decision outcomesCreative-thinking skills and adaptability to changeTo Be Considered: Applicants must electronically submit an application through Snohomish County’s NeoGov site by 11:50 p.m. on the closing date. A resume and cover letter are required. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of the posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-524-5627.About Human Services: Human Service Department mission is to help all person meet their basic needs and develop their potential by providing timely, effective human services and building community. The Human Services Department includes 300 diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County. Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.Please reach out to Joeann Turck at joe.turck@snoco.org with any questions regarding this job posting.BASIC FUNCTIONTo perform responsible professional work in the planning, development, coordination, implementation and evaluation of human services programs either through direct services or by sub contractual arrangements.
EXAMPLE OF DUTIES
STATEMENT OF ESSENTIAL JOB DUTIES Coordinates assigned program planning and development activities of complex programs with supervisors, administrators, other department staff, other county departments, other government agencies, private service organizations, citizen groups, and other organizations as necessary. Develops and conducts needs assessments and prepares comprehensive program plans, goals, and objectives, program budgets and contract documents for human services programs as assigned. Coordinates the data collection and reporting requirements for, assigned programs, including the organization and computerization of such reports; prepares analysis of data. Develops and negotiates contracts and service agreements with program subcontractors; monitors contract compliance and reviews and evaluates subcontractor performance for quality assurance and prepares monitoring reports and corrective action plans. Participates in the development of programmatic budgets within areas of assigned responsibility; participates in negotiation and execution of contracts with federal, state and other funding sources; provides ongoing monitoring of internal program budget(s); makes recommendations for modifications as necessary. Provides a variety of information and technical assistance to program subcontractor and potential subcontractors as necessary. Researches and prepares applications to obtain funding for various projects, studies or programs as assigned. Provides staffing for advisory boards and committees; provides group facilitation for community groups and committees to accomplish program goals. Keeps informed of and provides interpretation of federal, state and local regulations and guidelines relating to assigned program areas. Provides community leadership and mobilization for assigned areas; provides community education and training including coordination of community events. Facilitates funding application processes, including request for proposals. Works in a cross disciplinary and interdepartmental manner to best meet the needs of the department's clientele. STATEMENT OF OTHER JOB DUTIES Oversees activities of student interns and volunteers as assigned. Performs related duties as required. WHEN ASSIGNED TO DIVISION OF HOUSING & COMMUNITY SERVICES Be familiar with affordable housing activities including preparing down-line capital contracts and be knowledgeable of mortgages, subordination agreements, title insurance and other real estate documents. May work with escrow agencies and attend property closings, record required security documents, evaluate and take necessary action to protect the county's interest in the event of property foreclosures or agency bankruptcy. Inspect multi-family housing units for health, safety and code violations, monitor projects to ensure that the intended use of the property has been maintained for the required term of the contracts, ensures compliance with fair housing, tenant income requirements, and other regulations, writes inspection reports and notifies property managers and agencies of violations with required work orders and perform follow-up monitoring activities.
SUPPLEMENTAL INFORMATION
KNOWLEDGE AND ABILITIES Knowledge of: human services and governmental agencies, programs and resourcesgrant writing methods, principles and applicationsapplication of relevant federal, state and local laws, codes, rules, regulations and guidelines to human services programming and operationsresearch principles and methods; the use of computer technologyprogrammatic best practicesspecific populations served by human services programs Ability to: develop human services programs, plans for services and operationestablish and maintain effective working relationships with public, co-workers, governmental officials, citizen groups and advisory boardsdevelop and maintain complete and accurate recordsanalyze problems and prepare alternative strategies for solutiongather, analyze and evaluate program, statistical and financial dataperform data management requirements and updates on personal computerprovide training to community groups and agencies as requiredcommunicate effectively orally and in writingSUPERVISIONThis position receives direction from a programmatic supervisor, division administrator or the Director of Human Services, as assigned. The work is performed with limited supervision and is reviewed through meetings, reports and results obtained. WORKING CONDITIONSThe work is performed in the usual office environment with trips to locations throughout the county to attend community meetings and coordinate program activities. The employee is required to work evenings, weekends and holidays as necessary. The work may also involve site visits to client residences and as required, inspection of work performed at client homes including crawl spaces and attics. Snohomish County is an Equal Employment Opportunity (EEO) employer.Accommodations for individuals with disabilities are provided upon request. EEO policy and ADA notice
