What are the responsibilities and job description for the Front Desk Receptionist position at Soaak Clinics?
Job Description
At SOAAK Clinics, we are committed to delivering exceptional care and unparalleled customer service to our clients. Our approach is based on a foundation of excellence, creating memorable moments, exceeding expectations and maintaining the highest standards of care.We are searching for a Front Desk Receptionist for our Tulsa office. Hourly rate commensurate with experience. We are looking to fill a Full-Time position.Benefits:
- Paid Time Off (PTO)
- Paid holidays
- Employee discount for Neurofeedback services
Job Specific Knowledge, Skills, and Abilities:
- High school or equivalent (Required)
- Proven work experience as a receptionist/front office representative required; Medical office experience preferred
- Solid computer skills (Word, Excel, Powerpoint, Outlook)
- Solid written and verbal communication skills to interact clearly with clients, vendors and teammates
- Solid problem solving, creative and critical thinking, detail-oriented, organizational, time-management and decision making skills
- Strong interpersonal skills and understanding of customer-service attitude
- Ability to effectively manage sensitive and confidential communications and information, while maintaining a high level of poise, tact, and diplomacy
- Ability to maintain a professional appearance and ensure reception area is organized and presentable
Key Responsibilities:
- Greet clients as soon as they arrive in a welcoming manner, creating a pleasant experience by being personable and attentive
- Answering phone calls and responding to all patient inquiries by providing basic and accurate information in-person and via phone/email in a prompt and courteous manner
- Interact positively with upset customers by exemplifying patience and listening skills
- Update calendars and schedule patient appointments
- Hands-on experience with office equipment (e.g. computers, fax machine and printers)
Company Description
At SOAAK Clinics, we relentlessly focus on providing products and services that are transformational and healing to the Spirit, the Mind and the Body of each client we encounter, leveraging every clinically proven technology we have available.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: No less than 32 per week
Schedule:
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $15 - $17