What are the responsibilities and job description for the Collections Manager position at SOCOTEC?

Company Description

SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects.

SOCOTEC's combination of expertise, experience and methods are increasingly recognized as best-in-class fueling significant growth.

SOCOTEC offers competitive salary and benefits, mentorship, training, and social activities.

SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work®.

Job Description

We are seeking an experienced and dynamic Accounts Receivable (AR) and Collections Manager to lead our AR operations and optimize our Order-to-Cash (O2C) workflows. The successful candidate will be responsible for building and managing a high-performing AR and collections team, streamlining processes, and ensuring that our receivables are efficiently managed to support the company's financial goals.

Qualifications

Accounts Receivable and Collections Management

Monitor aging reports and ensure adherence to collection targets.
Resolve disputes and address issues related to outstanding invoices, maintaining positive customer relationships
Establish and maintain standard operating procedures (SOPs) for collections, ensuring consistent and efficient practices across the company.
Prepare and present regular AR and collections performance reports to senior leadership.

AR Software Implementation and Optimization

Collaborate with cross-functional teams to implement and integrate AR systems with our existing ERP platform.

Develop and maintain documentation for new workflows and software tools.

Order-to-Cash (O2C) Process Optimization

Evaluate and refine the end-to-end O2C process to improve efficiency, accuracy, and cash flow.

Identify bottlenecks and implement solutions to enhance the customer experience and reduce payment cycle times.

Partner with sales, customer service, and operations teams to address and resolve disputes effectively.

Team Leadership and Development

Build, manage, and mentor a team of AR and collections professionals, fostering a collaborative and results-driven culture.

Define team goals and KPIs, regularly monitoring performance and providing feedback for continuous improvement.

Onboard team members, ensuring alignment with company values and objectives.

Qualifications

Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

5 years of experience in AR, credit, or collections, within the Building, Construction, or related industry preferred.

2 years in a managerial role.

Experience implementing and / or managing trade receivables financing programs is a strong plus.

Strong leadership and team management skills, with a track record of building and developing high-performing teams.

Excellent understanding of AR processes and collections strategies.

Proficiency with AR software, ERP systems, and financial reporting tools.

Strong communication and interpersonal skills, with the ability to build relationships across teams and with customers.

Proven negotiation skills to resolve disputes and ensure timely collections

Additional Information

For more information, please visit www.socotec.us

Job Type : Full-Time

Salary : $110,000-$130,000

Your information will be kept confidential according to EEO guidelines.

SOCOTEC is an Equal Opportunity Employer.

Salary : $110,000 - $130,000

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