What are the responsibilities and job description for the Migration Process Manager position at Software Guidance & Assistance?
Job Details
Software Guidance & Assistance, Inc., (SGA), is searching for an Migration Process Manager for a Contract assignment with one of our premier SaaS clients in the San Jose, CA. This is a hybrid role with 2-3 days in office per week.
The Product Delivery team designs and deploys the systems, tools, and processes needed to migrate acquired customers and their data to the Adobe Platform; our goal is to accelerate the migration journey and provide an overall exceptional experience for our internal and external customers. As a member of the Product Delivery team, you'll play a key role in the execution phase of our current initiative.
Responsibilities:
Skills:
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
The Product Delivery team designs and deploys the systems, tools, and processes needed to migrate acquired customers and their data to the Adobe Platform; our goal is to accelerate the migration journey and provide an overall exceptional experience for our internal and external customers. As a member of the Product Delivery team, you'll play a key role in the execution phase of our current initiative.
Responsibilities:
- Document end-to-end workflow for new or changing processes
- Load customer data into migration tool
- Write and execute test plans and analyze results
- Report bugs and work with development team to resolve
- Use data to track progress and assess opportunities for process improvement
- Triage issues and analyze to determine next steps
- Provide internal support to stakeholders
- Lead collaborative project team meetings to drive progress
- Build strong relationships with business partners and stakeholders
Skills:
- 7 years of relevant professional experience, working with engineering and business stakeholders
- Strong business process analysis skills
- Excellent communication and time management
- Ability to think and execute in a fast-paced environment
- Detailed oriented and thorough
- Be a self-starter that thrives on asking thoughtful questions and connecting the dots
- Working knowledge of standard software applications (PowerPoint, Excel, Word, Acrobat)
- Experience with Wiki and Jira a plus
- Knowledgeable about the subscription business model
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
