What are the responsibilities and job description for the Call Center Representative position at Solar Advisors?
Seeking Call Center Sales Representatives in our fast-paced corporate office who are ready to enjoy the benefits of joining a stable company offering opportunities to grow, improve skills, and learn.
We are a professional consulting firm centered around the renewable energies sector, with the goal of expanding to national and international markets. We are looking for an employee who can demonstrate phenomenal speaking skills, rapport building, and leadership potential as we expand into the future.
Responsibilities
- Establish customer relationships and follow up with clients
- Serve as the primary contact for providing white glove support and problem resolutions for clients
- Participate in special projects for growth and development as needed
- Follow established procedures, update documentation, assume ownership of end-user issues and strive to provide excellent service to all business partners
- Maintain required documentation and records to meet best practices
- Strive to meet individual and team goals
Requirements
- Demonstrate a friendly and professional phone demeanor
- Possess experienced interpersonal skills, with the ability to communicate effectively with both team members and vendors
- People-oriented - enjoy interacting with others and working on group projects
- Have excellent customer service skills and written skills
- Demonstrate positive and professional behavior with customers and coworkers
- Have experience using Microsoft Excel, Word, and Outlook
Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year
Work Location: Hybrid remote in Merchantville, NJ 08109
Salary : $55,000 - $75,000
