What are the responsibilities and job description for the IT Connectivity Technician position at Solugenix Corporation?
Job Description
Job Description
IT Connectivity Technician $20 / hr - $22 / hr $2 raise upon being hired after 90 days
Midtown Manhattan, NY (Onsite)
3-month contract to hire
Job ID 25-09396
Solugenix is looking for sharp IT Connectivity Technicians for one of our clients in Manhattan, NY. This role will be focused on troubleshooting connectivity issues for end-users while providing white glove treatment at their deskside.
Qualifications :
- Ability to troubleshoot and diagnose problems through a step by step discovery and / or ruling out process is mandatory.
- Use of command prompts if your process takes you there is warranted as well. (IpConfig / renew release, Ping, Tracert, Nslookup, etc..)
- 3 years of IT support to end users in a corporate / business environment is required.
- Strong communication skills as well as the ability to provide excellent customer service is needed.
- Ability to resolve incidents and problems associated with end-use computing and IT infrastructure.
- Provide remote support to end-users working from home.
- Support operating system, driver updates, as well as SW / HW.
- Experience working with and documenting using a ticket system.
Looking to hire within 2-3 weeks. Apply today!!!!
Pay Range for CA, CO, IL, NJ, NY, WA, and DC : $20 / hour to $22 / hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training, and / or experience.
Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
About the Client :
Our client is a nationwide IT Service provider for many fortune 500 / 100 companies.
About Solugenix
Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge.
Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated our financial client focused on your success in today's fast-evolving digital world.
Salary : $20 - $22
