Student Service Coordinator

Sonoran University of Health Sciences shapes a healthier future by supporting students as they train to excel as healthcare professionals, by enhancing the health and wellbeing of our patients and communities, and by discovering effective treatments for humanity grounded in the healing power of nature. Our vision is a world that embraces the healing power of nature. Located in Tempe, Arizona, the overall environment is vibrant and dynamic, with passionate students, staff, and faculty.

As a private institution, Sonoran University is dedicated to fostering a supportive, inclusive community for all. As a member of our team, you will be expected to embody and promote inclusive excellence (IE)* throughout your role. This includes a commitment to respecting diverse perspectives and continually advancing your understanding and practices around equity, belonging, and support for all students, employees, patients, and our greater community. You will contribute to a campus culture that embraces our core values.

Job Description/Summary :

The Student Services Coordinator, in this part-time (not to exceed 29.5 hours week), hourly role, will have a strong emphasis on event coordination, including overseeing significant ceremonies such as Graduation and the White Coat Ceremonies. The role will also support various student services functions to ensure the success and well-being of students at Sonoran University. Reporting to the Dean of Students, this position involves planning, coordinating, and executing a variety of student-focused events, as well as supporting both in-person and online students with their academic and personal needs.

• Maintains a positive work environment by conducting oneself and communicating in a manner that is conducive to promoting an atmosphere of cooperation with students, staff, faculty, and administration.
• Planning and supporting events: Aids in the project management of events for the Dean of Students Office, such as Commencement Ceremonies, White Coat Ceremonies, and commencement week accompanying events, which will include, but is not limited to:
  • Event Planning & Coordination:

• Plan and coordinate all aspects of events from initial concept through execution, including Graduation, White Coat Ceremonies, and other key student events.
• Communicate with students, faculty, staff, and vendors to understand needs for each event and ensure participation and engagement.
• Manage student communications/tasks via CRM for related events.
• Recruit, train, and manage volunteers to staff the events.
• Evaluate rental spaces for special events, providing proposals regarding pricing, setup capabilities, and available amenities.
• Assist the Student Services Administrator with reviewing contracts with vendors, including venue rentals, live stream services, White Coat ordering and embroidery, and other event-related services.

• Organize and prepare binders of day-of materials including scripts, sign in sheets, run sheets, contact sheets.
• Oversee event logistics, including setup, breakdown, and on-site management, ensuring smooth execution.
• Ensure all support activities for events (set-up, catering, cleaning, breakdown) run smoothly and without disruption.

• Report event purchases to the Student Services Administrator, ensuring that all events are executed within the established financial constraints.
• Conduct post-event evaluations (Post Mortem reflections) to assess success, gather feedback, and make recommendations for future events.
• Supporting Dean of Students office: Serves as a supporting point of contact for students, staff and faculty for the Dean of Student’s Office and performs a variety of administrative support activities for the Dean of Students including, but not limited to:
  • General Support:

• Screening incoming DOS correspondences and directing to appropriate staff or departments.
• Taking detailed notes on sensitive information and managing the documentation.
• Maintaining and organizing files and sensitive documents both physical and electronic, related to projects and processes required under the office of the Dean of Students.
• Aid in managing the student portal information for the Dean of Students Office.

• Overseeing and managing the inventory of ND student medical equipment, including ordering of new equipment.
• Coordinating student pickup of equipment at New Student Orientation
• Tracking the records of confirmed receipt
• Managing Inventory
• Troubleshooting broken equipment

• Other Duties as assigned

Experience Required

• Work Experience:
  • Required: At least 1 year of experience in event planning, event management, or related fields.
  • Desired: Experience in hospitality, guest services, or student engagement.
  • Desired: Experience in event marketing and promotional activities.
• Skills:
  • Excellent organizational skills, with the ability to manage multiple events and projects simultaneously.
  • Strong communication skills, including verbal and written communication.
  • Proven ability to work under pressure and adapt to changing circumstances effectively.
  • Competency in Microsoft Excel, including formatting, sorting data, using filters, data validation, and managing data.
  • Basic knowledge of Excel formulas is desired.
  • Ability to prioritize tasks and attention to detail to ensure successful event execution.
• Personal Attributes:
  • Highly attentive to detail, consistently ensuring accuracy and thoroughness in all tasks, while maintaining a keen eye for spotting discrepancies and areas for improvement.
  • Strong interpersonal skills and the ability to build positive relationships with students, staff, and vendors.
  • A proactive, team-oriented approach to problem-solving.
  • Ability to maintain a calm demeanor in high-pressure situations.

Education Requirements

Minimum Education

/Certifications High School Diploma/GED with 2 years of experience in event planning, stage management, theater production management, or student services, AND a portfolio of work that demonstrates: (a) writing abilities for professional communication and (b) project organization and coordination skills (such as project management pieces of projects)

Desired Education

/Certifications A bachelor's or associate degree in a relevant field and 1 year or more of experience in event planning, stage management, theater

production management, or student services

Working Environment

This position is primarily on campus in Tempe, Arizona. Desk is within a controlled office environment cubicle setting. There could be an option to work remotely for up to 25% of the hours after successfully completing the training period for one event cycle, from start to finish (approximately 6 months).

Additionally:

• Requires local travel to vendors and venues for tours and event execution. Must have reliable transportation.
• Must be able to transport and carry event materials and equipment weighing up to 50 lbs.
• Involves extensive periods of sitting, keyboarding, and using a computer mouse.
• Occasionally requires standing for extended periods and walking moderate distances to complete tasks. Event days will require standing and walking for 8 hours.
• Demands the ability to adapt quickly to changing priorities, resolve conflicts effectively, and maintain clear communication to perform essential functions.

Background/Screening

All candidates offered a position at SONORAN UNIVERSITY undergo a background and drug screen prior to hire. All employees must show documentation of vaccinations or provide titer results for measles prior to first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position.

SONORAN UNIVERSITY is an Equal Opportunity Employer committed to a diverse and inclusive workforce. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.

SONORAN UNIVERSITY is a smoke free campus.

• 
  Inclusive Excellence is the standard set by an organization to intentionally integrate diversity, inclusion, and equity into its organizational pursuit of excellence.

About Sonoran University:

Sonoran University of Health Sciences is a non-profit and internationally recognized higher education institution dedicated to shaping a healthier future. Guided by our mission to support students as they train to excel as healthcare professionals, enhance the health and wellbeing of our patients and communities, and discover effective treatments grounded in the healing power of nature. We uphold our core values: We shape the future, we love, we achieve excellence, we are resilient, and we do the right thing.

The University’s College of Naturopathic Medicine, College of Nutrition, and School of Mental Health offer evidence-based programs designed to shape a healthier tomorrow by preparing the next generation of healthcare professionals.

To serve the University’s mission, the Sage Foundation for Health supports several Community Clinics focused on providing free naturopathic medical care to local underserved communities within the Phoenix Metro area. The College of Nutrition’s Virtual Center for Personalized Nutrition aims to eliminate traditional barriers to nutritional care by providing personalized and evidence-based care delivered at no cost via telehealth.

The Ric Scalzo Institute for Botanical Research is a state-of-the-art molecular biology/phytochemistry laboratory seeks to improve therapies for global health concerns by exploring traditional medicine at the cellular, molecular, and cultural level to create novel botanical solutions that support people, plants, and planet.

The University’s Clinical Care branch operates two open-to-the-public clinics at the Tempe Campus. The Medical Center provides naturopathic healthcare for a wide range of patients including but not limited to; family medicine, nutrition and digestive health, mental health and well-being, dermatologic conditions, endocrine and auto-immune concerns, and acute symptoms. The Neil Riordan Center for Regenerative Medicine focuses on non-opioid solutions to pain and pain management utilizing treatments ranging from cupping and acupuncture to regenerative injection therapies. The Medicinary is the largest natural pharmacy in Arizona, offering an expansive collection of the highest quality, professional-grade supplements, herbs, and natural health products. Every purchase made at the Medicinary helps support the Sage Foundation and its mission to provide free healthcare to those in need.

Nurture your knowledge, visit sonoran.edu

Benefits:

At Sonoran University, we achieve excellence and shape the future by fostering a workplace where you can thrive and grow!

Our benefits go above and beyond to support your health, happiness, and lifestyle.
Qualifying employees enjoy comprehensive medical, dental, and vision plans, vacation time, 12 paid holidays, a 401(k) plan with a discretionary match, and employer-sponsored life, AD&D, and long-term disability coverage.
Every team member benefits from paid sick time, access to Aflac, and exclusive perks like free office visits at our Medical Center and Neil Riordan Center, plus discounts at the largest medicinary in the Southwest — with shipping available!
Enjoy delicious savings at Early Bird Vegan, our onsite café, or unwind in our fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month.

Prioritize your wellness with free personalized nutritional care, a yoga studio, a fitness center, and covered parking.
Explore a wealth of knowledge in our library, rock your Sonoran pride on Casual Wednesdays, and be celebrated through Bonusly, our employee recognition program packed with gift cards and prizes.
Want more? Access exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart.
With a flexible hybrid work environment and an inspiring culture, Sonoran University is where passion and purpose meet to create a workplace like no other!